Patient Access Rep

## Patient Access Rep Apply locations:
Post Fallstime type:
Part time posted on:
Posted Todayjob requisition :
JR100358

Patient Access Rep The
** Patient Services Representative (PSR)
** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.
** ESSENTIAL JOB DUTIES & RESPONSIBILIITIES
** 1. Front Desk Operations:
* Greet patients and guests with a cheerful demeanor
* Determine necessary services and direct patients accordingly
* Collect demographic information and ensure proper signatures for billing accuracy
* Maintain logs of patient information and manage phone inquiries professionally
* Manage office supplies and maintain a clean and welcoming environment
2. Financial Responsibilities:
* Collect payments via cash, checks, and credit card for co-pays and account balances
* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts
3. Facility Cleanliness:
* Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms
4. Communication

Skills:

* Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values
5. Professional Development:
* Attend monthly staff meetings and engage in performance improvement activities
6. Other Duties:
* Assist management with additional tasks or projects as assigned
** NONESSENTIAL JOB FUNCTIONS
*** Support patient care areas by ensuring appropriate supplies are stocked
* Assist with patient restraint procedures and documentation as needed
* Attend scheduled meetings as required
** QUALIFICATIONS
* ** High School Diploma or equivalent
* Minimum of 2 years of experience in a Patient Services Representative (PSR) role within a Hospital, ER, or Clinic
* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred
** JOB COMPETENCIES
*** Proficient in navigating and utilizing Electronic Medical Records (EMR)
* Understanding and compliance with Hospital Policies and Procedures
* Commitment to ongoing education and professional development
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