Contracts Manager - Commercial

Job Summary

Pitney Bowes is seeking a full‑time Contracts Manager to join our Legal Department supporting the Send Tech (Sending Technologies Solutions) business. This position is based in our Shelton, CT office and reports directly to the Send Tech Contracts Director.

• Draft, review, and negotiate a wide range of commercial and government agreements, including:
  • Software, hardware, and service agreements
  • SaaS, subscription, license, purchase, rental, and lease contracts
  • Master, supply, partner, and reseller agreements
  • Business associate and data processing agreements
• Ensure all contracts comply with company policies, applicable laws, and regulations.
• Collaborate closely with internal counsel to align contract language with legal strategy, risk tolerances, and regulatory requirements.
• Partner with business stakeholders in sales, product management, finance, operations, and leadership to incorporate commercial terms and ensure alignment with company objectives.
• Identify, assess, and communicate contract risks and opportunities, providing clear and actionable recommendations to management.
• Exercise independent judgment within established guidelines and, when necessary, escalates complex or high‑risk matters to the Send Tech Contracts Director or Legal Counsel.
• Engage directly with external clients and partners to negotiate terms, resolve issues, and drive contract closure with professionalism and tact.
• Maintain organized and accurate contract files, correspondence, and database entries in internal systems.
• Support process improvements by maintaining templates, playbooks, and workflow documentation to enhance consistency and efficiency.
• Ensure appropriate handling of sensitive information and maintain the highest standards of confidentiality, data integrity, and ethical conduct.
• Apply an understanding of data privacy, security, and compliance principles (e.g., GDPR, CCPA) when negotiating SaaS and data processing agreements.
• Occasionally support after‑hours or time‑sensitive negotiations to meet client and business needs.

5–7 years of experience in a contracts management or administration role within a corporate legal department or similar environment. Proven experience drafting and negotiating complex, client‑facing commercial and software/SaaS agreements. Strong analytical, organizational, and communication skills with a meticulous eye for detail. Demonstrated ability to independently manage multiple priorities in a fast‑paced, deadline‑driven environment. Skilled at articulating legal and commercial risks to senior stakeholders and recommending practical solutions.

Confident yet diplomatic when negotiating terms and defending key positions under pressure.

• Familiarity with government contracting, including interpreting RFPs and the Federal Acquisition Regulations (FAR).
• Experience with digital shipping or SaaS business models within technology or logistics industries.
• Exposure to contract lifecycle management (CLM) systems or e‑signature tools (e.g., Salesforce, SharePoint, Docu Sign).
• Knowledge of data privacy and information security considerations in commercial contracts.

The wage range for this position is $80,000–$90,000 per year, with the actual pay dependent on your skills and experience as they relate to the job requirements.

Candidates must live within the Eastern or Central Time Zone.

• Provide the opportunity to grow and develop your career.
• Offer an inclusive environment that encourages diverse perspectives and ideas.
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and individuals with disabilities, are encouraged to apply.