Senior Manager Business Consultant; IC

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Accountable for driving innovation and operational excellence from ideation to delivery for small to moderate scale, complex, high value initiatives and parts of larger initiatives that impact the delivery of products and services to the internal and external environment.

• Evaluating, designing, and implementing new growth strategies
• Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth
• Tracking progress against key milestones, and creating and implementing value-based metrics and analysis to measure outcomes
• Delivering quantitative and qualitative analyses with slide presentations and storytelling that will simplify complex problems into simple solutions for leadership to weigh in on
• Assisting in creating executive level readouts and presentation materials for leadership
• Developing dashboards to be leveraged by key stakeholders to monitor performance of our business
• Conducting deep dive analytics to identify opportunities for innovation and process improvement
• Performing root cause analysis and ad hoc research to diagnose gaps in our workflow and patient experience
• Simplifying complex datasets and identifying actionable insights that drive value

• You're energized by being part of a large cross functional team working in a fast-paced environment. You enjoy working in teams with a diverse set of experiences and backgrounds. You listen to others' ideas with an open mind.
• You're a leader. And you know this means more than leading people. You know that it means taking initiative with a project - anticipating the next steps and taking action before asked. You also know that it can mean leading from behind and stepping in with much needed support.
• You enjoy solving complex problems. If you don't know how to do something, you work to find the answers. You don't get frustrated easily when something doesn't go the way you planned.
• You can take complicated concepts and communicate them effectively to a variety of audiences. You write well. You pay attention to the details. You can articulate your thoughts eloquently. You have a track record of successfully influencing senior leadership and clients.
• You are self-motivated. You take ownership of your work and your team's work. You pay attention to the details.
• You enjoy spending your weekends reading the health section of the paper or listening to healthcare podcasts. You're interested in tracking how the industry is evolving and like understanding the intricacies of it.
• You love numbers and can track a multitude of key operational and financial metrics with ease
• You "think big" and encourage others to take calculated risks in exploring unconventional ideas and challenging the status quo

• 7+ years of experience in healthcare in a role that involves strategic problem solving and/or new product development (e.g., consulting)
• 7+ years of demonstrated organizational skills (e.g. project management experience or managing cross-team/department initiatives with demonstrated success)
• 5+ years of data analytics experience working with large data sets and using Excel, SQL, Python, and/or other equivalent analytics tools
• 5+ years leading cross-functional teams in a matrixed environment

• Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
• Demonstrated leadership with relevant initiatives:
  Business process, enterprise business project strategic planning and analysis, risk management, public health, process improvement (e.g., Lean Six Sigma…