Population Health Nurse Coach

Behavioral Health - Population Health Nurse Coach

Drive Outcomes. Transform Lives. Elevate Care.

At Health Advocate, Population Health is not a checklist—it’s a catalyst for transformation.

We’re seeking a Population Health Nurse Coach—an RN with health coaching certification or demonstrated experience applying coaching methodologies in practice—who knows how to turn clinical expertise into meaningful, sustainable behavior change—especially in members navigating behavioral health challenges such as stress, anxiety, depression, and low engagement.

This role is for a nurse who understands that real impact happens beyond education—it happens through trust, consistency, and coaching that actually shifts how people live.

This role requires a deep understanding of the connection between mental, emotional, and physical health—and the ability to coach through resistance, ambivalence, and behavior patterns that impact outcomes.

Reporting into Clinical Leadership, you’ll manage a panel of members with complex chronic and behavioral health conditions—guiding them toward sustainable health improvements while reducing risk, utilization, and gaps in care.

If you’re energized by coaching, behavior change, and helping people take ownership of their health—we want to meet you.

Your primary accountability is to improve member health outcomes by driving engagement, behavior change, and self-management across a diverse population.

You will support members with complex medical and behavioral health needs, requiring a compassionate, proactive, and outcomes-driven approach.

Many members you support will not struggle with knowledge—but with follow‑through. Your role is to identify and address the behavioral and emotional barriers driving that gap.

Success in this role includes consistently achieving:

• Build trust‑based relationships that drive consistent participation in coaching programs
• Re‑engage at‑risk or disengaged members through proactive outreach and connection
• Meet members where they are—while guiding them toward where they need to be

• Improve clinical and behavioral outcomes through personalized coaching and care planning
• Support members in developing sustainable habits that reduce risk and improve quality of life
• Address root causes of non‑adherence, not just symptoms

• Ensure members experience seamless, coordinated care across providers and services
• Reduce gaps in care through proactive follow‑up and navigation support
• Act as a consistent, trusted guide within a complex healthcare system

• Contribute to reduced hospitalizations, ER visits, and overall cost of care
• Drive measurable improvements in program engagement, adherence, and satisfaction
• Ensure members fully utilize available Health Advocate programs and resources

• Deliver high‑impact telephonic and virtual coaching sessions using motivational interviewing and evidence‑based strategies
• Help members translate clinical recommendations into realistic, sustainable daily actions
• Navigate behavioral health dynamics such as anxiety, avoidance, low motivation, and emotional overwhelm that directly impact follow‑through
• Support lifestyle changes related to chronic conditions, mental health, and overall wellness

• Conduct comprehensive assessments across physical health, behavioral health, and social determinants
• Develop personalized, goal‑driven care plans aligned to each member’s needs and readiness for change
• Continuously evaluate and adjust care plans based on progress, setbacks, and evolving conditions

• Coordinate care across providers, behavioral health specialists, and community resources
• Help members navigate healthcare systems, benefits, and available services
• Advocate for members to ensure they receive appropriate, timely, and effective care

• Maintain consistent follow‑up to monitor progress and reinforce accountability
  
  Identify early warning signs of deterioration…