Regional Quality Director

Job Overview

The Regional Quality Director (RQD) provides senior level management leadership to all employees within the specified regional quality organization, ensuring compliance with internal and external quality standards and certifications while driving continuous improvement across multiple sites.

• Vancouver, Canada
• Toronto, Canada
• Everett, Washington
• Boise, Idaho
• Albuquerque, New Mexico
• China (limited scope)

• Monitor regional Key Performance Indicators (KPIs), identify systemic issues, and lead teams in implementing corrective and preventive actions.
• Build and maintain relationships with functional teams, customers, and suppliers to drive collaboration and quality improvements.
• Provide senior-level leadership to regional quality teams, ensuring adherence to internal and external quality standards and certifications.
• Participate in site, regional, and global budgeting processes with a focus on continuous improvement, certifications, training, and personnel performance.
• Coach and mentor Site Quality Managers, fostering development and alignment with regional and global quality goals.
• Develop and implement initiatives to enhance the Quality Management System (QMS), reduce Cost of Poor Quality (COPQ), and drive continuous improvement in alignment with global strategies.
• Coordinate and document management reviews of the QMS, ensuring effective action plans and improvements.
• Communicate effectively with internal teams, customers, suppliers, and certification bodies to ensure alignment and compliance.
• Lead problem-solving activities and assist in resolving internal, customer, and regulatory escalations.
• Inspire enthusiasm for continuous improvement across the region and promote systemic quality enhancements.
• Ensure compliance with internal audit programs and collaborate with the Global Quality Shared Services (GQSS) team as needed.
• Set and monitor standards for regional quality functions, contributing to the long-term success of multiple sites and business units.
• Provide feedback to the GQSS team to improve the global QMS and align regional strategies with organizational objectives.
• Maintain a travel requirement between business units and customers.

• Bachelor’s Degree required or Master’s Degree preferred in Quality, Operations, Engineering, or related discipline.
• Minimum 10 years of Quality Engineering Management Experience.

• Proven expertise to lead and influence directly and indirectly across functional teams.
• Working experience with ISO 9001, AS9100, ISO
  13485/FDA, and other applicable standards.
• Experience dealing directly with customers in the quality environment and conflict resolution.
• Experience in multi-site companies and corporate structures with matrixed reporting.
• Expertise with inspection practices and application of Lean Methodologies and/or Six Sigma.
• Experience in PCBA, high-level assembly environment, or equivalent; understanding of IPC requirements.
• In-depth knowledge and working experience of quality tools.
• Highly proficient in Microsoft Office (Word, PowerPoint, Excel), with advanced knowledge of Excel.
• Attention to detail and organizational skills with the ability to meet firm deadlines.

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $,000 annually. Full-time employees are also eligible for performance-based bonuses and benefits.

Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you require any accommodations to complete the application process or need the job posting in an alternative format, please email A