Assistant Store Manager

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Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive company initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career with endless opportunities

• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the team to deliver superior customer care and business results
• Handle inventory protection, asset management, operational and safety issues
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while continuously improving processes
• Grow customer relationships, address sales/service questions, and ensure a positive experience both in-store and on the phone

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive topics
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift 60 lbs when necessary

• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries
• Experience in parts stores, auto body/collision, retail, or fast food management
• Customer-centric mindset
• ASE Certifications
• NAPA Know How certification

• Excellent health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive company culture that values employee well-being
• Multiple career growth opportunities with leadership support

If this isn’t the right fit, join our Talent Community or set up email alerts for future opportunities at  GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.