Associate Customer Business Manager, Marketpl

Associate Customer Business Manager, Marketpl

Full Time Professional US

4 days ago Requisition

Salary Range: $55,000.00 To $60,000.00 Annually

Are you someone who has built a solid foundation supporting customers, eCommerce, retail marketplaces, or sales operations. Now you're ready for something more?

You want to understand how business grows. You enjoy solving problems, building relationships, and working with cross-functional teams to make things happen. Most importantly, you're looking for a company that will invest in your growth, not just hand you a list of tasks.

At Food Science
, we've intentionally created this role for someone with 1–3 years of experience who is ready to take the next step in their career. Working alongside our Senior Manager, Marketplaces, you'll gain hands‑on experience supporting some of today's leading online retailers while learning the strategies that drive long‑term business growth.

This isn't an entry‑level position—but it is an outstanding opportunity for an early‑career professional who already understands the fundamentals of eCommerce or retailer support and is eager to continue learning.

For nearly 50 years, Food Science has been helping people and pets live healthier lives through science‑backed nutritional products. As a third‑generation, family‑owned company, we believe our people are the driving force behind our success.

When you join Food Science, you'll find:

• A collaborative team that genuinely enjoys working together
• Leaders who are committed to coaching, mentoring, and developing talent
• Meaningful work that directly impacts our customers and business
• Opportunities to grow your career as our business continues to expand
• Competitive benefits including medical, dental, vision, life insurance, HSA/FSA options, generous PTO, nine paid holidays (including your birthday!), a paid week off during our annual company shutdown, employee discounts, and professional development opportunities

As our Associate Customer Business Manager, you'll support the continued growth of our marketplace business by partnering with customers and collaborating across Sales, Marketing, Customer Care, Regulatory, R&D, Operations, and Supply Chain.

Your responsibilities will include:

• Supporting customer business plans that drive revenue growth across key marketplace retailers
• Managing purchase orders, customer documentation, pricing files, digital shelf setup, and sales support activities
• Coordinating cross-functional projects to ensure products move efficiently from opportunity to shipment
• Monitoring product ratings and reviews while supporting a best‑in‑class online customer experience
• Building strong relationships with customers and internal business partners
• Maintaining accurate Salesforce records and sales documentation
• Identifying opportunities to improve processes and support continued business growth

Every day brings new opportunities to learn, collaborate, and make an impact.

We're looking for someone who already has a foundation in eCommerce, retail sales support, or customer account coordination and is ready to continue building their career.

Our ideal candidate has:

• 1–3 years of experience supporting eCommerce, online retail, marketplace accounts, sales operations, customer service, or account management
• Experience working with online retailers, digital commerce platforms, or marketplace sales processes strongly preferred
• A bachelor's degree or an equivalent combination of education and experience
• Proficiency with Microsoft Office, particularly Excel
• Experience using Salesforce (preferred)
• Exceptional organization, attention to detail, and follow-through
• Strong communication skills and the ability to build positive working relationships
• A curious mindset, strong work ethic, and a desire to continuously learn and grow

This position was intentionally designed as a career‑building opportunity.

While we're looking for someone who already understands the fundamentals of eCommerce or sales support, we'll help you expand your knowledge through…