Sr. Software Engineer

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre‑qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances.

Frontdoor is a cutting‑edge, one‑stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre‑qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more.

We’re looking for a key member of our On Demand digital team, which is responsible for enhancing and maintaining the technical stack and portals for Frontdoor’s rapidly growing non‑warranty business.

• Work closely with team members to understand, define, and refine the technical design, approach, and implementation necessary to deliver project enhancements.
• Collaborate with other senior engineering members to ensure our systems work together cohesively.
• As a component owner for systems spanning multiple platforms, refactor critical code, design extensible solutions, translate abstract engineering goals into actionable deliverables, and implement complex features.
• Implement functionality that meets the acceptance criteria, successfully passes automated test cases as defined in a test plan, and meets coding standards.
• Work with team to establish benchmarks around the work done in Web App or in Backend.
• Determine where the bottlenecks are and how to implement better solutions.
• Look at non‑familiar code and identify issues, while improving overall quality of system, and helping team members with debugging issues.
• Write documentation and unit tests for code to be written.
• Debug and resolve production issues and create subsequent mitigation plans.
• Optimize performance and improve scalability of existing implementations.
• Prioritize tasks with Scrum master that leads the team to be successful.
• Bring forward ideas to experiment and work in teams to transform ideas to reality.
• Build the right data structures, add indices to fix performance issues, and determine data structures that perform best with respect to third‑party integrations.
• May include other duties as assigned.

• Advanced understanding of computer science fundamentals, such as data structures (trees, graphs, hash tables); understanding of functioning and implementation of basic algorithms, such as sorts, searching, and the capability to explain performance characteristics using Big‑O Notations.
• Capability to debug moderately complex problems and analyze logs in production systems and to read existing code.
• Deep understanding of various data storage options, such as relational, no‑SQL, etc.
• Excellent scripting skill in Shell, Python, or Ruby.
• Excellent skills in languages, such as C, C++, Java, Golang, .net Core.
• Excellent skills in frontend development using HTML, CSS, JavaScript or Typescript, and modern frameworks such as React.
• Experience in defining process with clear objectives and ways to measure the effectiveness of the process.
• Ability to be on call on a rotating basis for the services owned by the team.

• Strong leadership skills with capability to lead a team of engineers.
• Experience in developing products in an Agile development environment.
• Experience working in a CI/CD environment.
• Understanding of Git and development activities such as merge and conflict resolution of code.
• Understanding and experience in Docker, Kubernetes, and AWS cloud services.

Physical Role Requirements :

Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for…