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Service Center Lead & On-Duty Supervisor
Job in
Pottstown, Montgomery County, Pennsylvania, 19464, USA
Listed on 2026-07-31
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to act as the on-site, trusted leader in the service center. You will mentor team members, handle key-holder duties, and support daily operations while driving customer satisfaction and service quality.
The role requires ownership of customer-facing issues, expertise in automotive service, and the ability to manage shifts when management is unavailable. A high standard of safety and policy adherence is expected.
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