Grocery Manager

Job Summary

To direct and manage all facets of the grocery department in a manner designed to obtain maximum sales, productivity, and profits.

• Achieve necessary sales and profit goals as projected.
• Supervise, train, and schedule all grocery department personnel to perform assignments according to department needs, while maintaining effective employee relations.
• Assure proper ordering and allocation of merchandise to maintain an in‑stock and in‑code position.
• Ensure accurate billing and pricing of all incoming products by posting the invoices and conducting pricing audits.
• Submit required orders/grocery surveys to the office on schedule.
• Order necessary supplies for the department on a regular basis.
• Oversee and handle damaged and distressed merchandise according to policy.
• Help maintain proper stock levels and present the store in a way that reflects a clean, neat, and well‑stocked image.
• Assist other departments to ensure their operations are efficient.
• Maintain and secure the receiving area and grocery department.
• Greet all customers and remain observant on the sales floor.
• Maintain a neat personal appearance according to the company’s dress code policy.
• Directly oversee the entire 3rd shift operation, including the productivity of all 3rd shift associates.
• Calculate piece counts for all clerks as a productivity measure.
• Follow and enforce all company policies and procedures as stated in the Employee Handbook.

• Direct and monitor the entire store operation in the absence of the Store Director and Assistant Store Director, approximately 15% to 20% of the scheduled shift.
• Maintain a file for weekly sales plans (records of quantities sold) and recap these to the store manager.
• Review management reports related to the Assistant Store Director’s responsibilities to become knowledgeable about departmental performance.
• Work on the 3rd shift as needed to train new overnight managers.

• High school education required.
• At least three years of experience working in the supermarket industry.
• Excellent oral and written communication skills for dealing with customers, employees, and vendors.
• Ability to calculate figures and amounts such as discounts, gross margins, percentages, proportions, ratios, and volume using basic algebra.
• Ability to verify vendor invoices, counts, and complete required accounting reports including inventory and receiving.
• Must be able to lift up to fifty pounds (50 lbs.) approximately seventy percent (70%) of the time.
• Ability to retrieve and place merchandise on top racks in the grocery aisles properly; the top‑racking process may occupy 20% of the shift time.
• Must be able to stand upright for most of your scheduled work shift.