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Cash Office​/Customer Service Desk Associate

Job in Pottstown, Montgomery County, Pennsylvania, 19464, USA
Listing for: Boscov's Department Store, LLC
Full Time position
Listed on 2026-02-19
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Cash Office/ Customer Service Desk Associate

Cash Office / Customer Service Desk Associate

Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office / Customer Service Desk Associate to join our retail team.

Job Responsibilities
  • Cash Office Associate responsibilities:
    • Reconciliation of Cash Receipts
    • Counting the safe
    • Performance of audits
    • Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
    • Register repair / Answering questions related to the register
  • Customer Service Associate responsibilities:
    • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
    • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
    • Make storewide announcements over public address system.
    • Handle layaway storage, maintain records, receive payments and release merchandise.
Job Requirements
  • Ability to actively engage coworkers to provide excellent customer service.
Additional Requirements
  • Possess basic math skills
  • Prior cash handling required
  • Retail and/or banking experience, preferred
  • Ability to operate an adding machine
  • Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
  • Ability to learn computer systems, POS register, and telxon
  • Available to work varied days and hours as work schedule requires, including evenings and weekends
Benefits
  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
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