AE - Selling Team Leader; Assistant Manager

As the full-time Selling Team Leader, you are the Store Team Leader’s "go-to" for developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high‑performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards, and delivers operational excellence.

Most importantly, you represent our company values and bring your REAL self to work every day.

• Drive sales as a key Leader on Duty by maximizing fitting‑room and sales‑floor productivity and building guest loyalty through a best‑in‑class guest experience. Contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. Work with the Store Team Leader to develop short and long‑term business plans to drive key KPIs.
• Motivate and inspire your team through AEO’s core values. Model accountability for AEO customer‑service standards, especially on the sales‑floor and in the fitting room.
• Recruit, hire, and maintain a strong team to meet business needs. Prioritize training and development so team members can consistently deliver outstanding service.
• Provide ongoing performance feedback through real‑time coaching, team touch‑bases, development plans, and performance reviews. Celebrate outstanding performance to drive associate engagement.
• Execute and innovate daily operational procedures; support the team in maintaining visual standards throughout every zone in the store. Ensure fitting rooms are always guest‑ready and meet AEO brand standards.
• Maintain store safety, asset‑protection, and policy compliance. Do the right thing and uphold AEO core values in every decision.

• You love AE and Aerie products.
• You have prior experience leading retail teams.
• You can multi‑task, set priorities, and have strong attention to detail.
• You know how to lead and develop teams and have a general understanding of employment law.
• You possess business acumen.
• You have flexible availability and can work during peak guest times.

• The team works with REAL people—it’s an AEO family.
• Opportunities for development, new skill acquisition, and career advancement.
• 40% off product year‑round at AE & Aerie (plus seasonal discounts).
• Participation in store contests with chances to win free merchandise and other exclusive prizes.

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections are designed to inspire self‑expression and empower customers to celebrate their own uniqueness. Innovation, sustainability, and inclusivity are at the heart of our brand.

• Actual starting pay is determined by factors such as experience and location.
• Eligible associates may receive health care benefits (medical, vision, dental), wellness benefits, 401(k) retirement benefits, life and disability insurance, employee stock purchase program, paid time off, paid sick leave, and parental leave.
• Paid time off, paid sick leave, and holiday pay vary by job level, type, location, and years of service. For additional information, see the company portal.
• AEO may also provide discretionary bonuses and other incentives at its discretion.

• Job Identification: 28140
• Job Category:
  Stores
• Posting Date: T14:55:32+00:00
• Job Schedule:
  
  Full time
• Location:
  
  Pottstown, PA, United States

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment because of race or color, religion or creed, alienage or citizenship status, sex, national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law.

This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.