Project Car Restoration Advisor

Project Car & Restoration Advisors, Sales – Eastwood Automotive

Customers are eager to buy our products to restore their dream cars and sometimes need additional help knowing the steps to take and/or the products to buy while restoring their car. Our Project Advisor team assists customers in having the resources and tools needed to do the job right.

• The core values create a team of people who consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self‑improve.
• Customers like to buy products to repair/restore/revive their automobiles.
• People like cars – talking about them, working on them, are in the hobby.
• Training is provided to better understand our products and systems.
• You participate in a strong benefits package – medical, dental, vision, life and AD&D insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits.

• Tired of turning wrenches but want to work where you get to talk cars.
• In the automotive restoration hobby who want to share their knowledge and continue to learn about it.
• With prior experience working in sales with a passion for cars and/or automotive restoration.

• Advise customers over phone, email, and live chat on the best products to assist with their project or restoration.
• Provide customers with the information and instructions on appropriate use and application of the variety of products Eastwood offers.
• Work within and navigate our various software applications/computer systems to place orders and document conversations/actions taken.
• Provide world‑class customer service through following organizational policies & processes.

• Have automotive restoration experience.
• Have prior sales experience.
• Take ownership for your customers.
• Be comfortable working with computers and learning new systems.
• Make a commitment to learn about our products.
• Have a positive & pro‑active approach in problem solving.
• Have good communication skills.
• Have spent time shopping online.
• Have experience within a contact center, but not necessary.

• There are a number of schedules available for different times of the day.

• Onsite (Pottstown, PA) or remote.
• If remote, you will need to have access to the internet, computers will be provided, and a distraction‑free environment.

• Base pay.
• Monthly Incentive based on performance.
• SPIF opportunities.

The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do‑it‑yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.

Eastwood does pre‑employment drug screening and background checks.

EOE

Eastwood participates in E-Verify.