Program Assistant Workforce Education & Development

Position: Program Assistant - Full-time - Workforce Education & Development
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Workforce Development and Continuing Education Locations:
Poughkeepsie, NY Posted:
Dec 11, 2025 Closes:
Open Until Filled Type:
Full-time Position

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About Dutchess Community College:

Located in the heart of New York's beautiful and historic mid-Hudson Valley, just 90 minutes north of New York City, Dutchess Community College (DCC) is one of 64 colleges within the State University of New York, the largest comprehensive public higher education system in the country.

DCC's strategic direction is guided by four lenses through which we view our work:
Students. Learning. Community. Growth. We are committed to respecting individuality, embracing diversity, being "student-ready," partnering with and serving our community inclusively. The College welcomes and seeks to grow pools of prospective employees who share and are anxious to support the institution's core values:
Excellence. Collaboration. Engagement. Equity. Innovation.

Job Description:

This position is responsible for the performance of support functions for a program or service funded by government. The position is found across a variety of offices and departments and requires the performance of various clerical functions. Within each office, employees will learn specific clerical and regulatory requirements and processes involved in maintaining the functional programs of the unit or office.

This position would be expected to perform the following functions depending upon unit needs: collecting, confirming and transcribing data from a variety of sources; entering information into a terminal and extracting this information in a variety of formats; answering inquiries from the public regarding eligibility and the provision of services; maintaining manual and automated logs and records; overseeing a centralized function such as mail distribution, fleet management or inventory.

This position differs from the position of Office Assistant in that the Program Assistant position involves duties with focus on procedures and guidelines and is primarily functioning as a direct part of a program or service. The position of Office Assistant provides more clerical related duties including keyboarding, reception, scheduling, filing and other related activities for an individual or group of individuals to support the services they are providing.

Initially, employees' work will be directly reviewed and supervised to be sure the employee is learning and applying rules and procedures of the office. As job familiarity increases, the employee will have leeway for completing work assignments independently under the prescribed procedures. This position does not supervise other employees but may direct the work of aides, interns, temporary employees and other lower level employees.

Typical Work

Activities:

The following is indicative of the level and types of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title.

* Works with members of the public to gather or provide information concerning a program; prepares and processes records relating to such transactions, including applications, routine correspondence and database administration;

* Gather, collates, and summarizes information concerning a unit's programs or activities;

* Prepares, receives, reviews, and verifies documents;

* Performs data entry to open and close files;

* Contacts other agencies and departments to gather routine information or to explain routine requirements for unit programs;

* Screens and assembles specifically identified records and files for storage or disposal in accordance with established records control schedules;

* Maintain property and equipment records, conducts physical inventories;

* Prepares vouchers and reviews information for correctness and to ensure that funds are available for payment;

* Assists in organizing program functions such as registration by gathering information, making arrangements and reservations, assembling informational…