Wealth Client Onboarding Specialist-Wealth Advisors

Job Details

Job Location:

Poughkeepsie Mill St Office
- Poughkeepsie, NY 12601

Position Type:
Full Time Salary Range: $55,000.00 - $70,000.00 Hourly Why Join Marshall+Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence.

Our vision of creating a future that’s safer and more secure drives everything we do.

Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall+Sterling, you’re not just joining a company - you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

This role will be based out of Marshall+Sterling’s Poughkeepsie Office

We are seeking a highly organized, detail-oriented Wealth Client Onboarding Specialist for our Wealth Advisors Division to deliver a seamless and professional client onboarding experience. This role is responsible for coordinating all aspects of new client onboarding, facilitating account establishment, and managing account
-opening requests for existing clients. The ideal candidate is client
-focused, process-driven, and thrives in a fast paced, relationship-oriented environment.

• Manage the full onboarding process for new clients, ensuring a smooth, accurate, and high-quality client experience.
• Prepare, review, and process account documentation, advisory agreements, and onboarding paperwork in compliance with firm and regulatory standards.
• Serve as the primary point of contact for clients during onboarding, providing proactive communication and timely updates.
• Coordinate account setup, transfers, rollovers, beneficiary updates, and registration changes across custodial and internal systems.
• Partner closely with advisors, planners, and operations teams to ensure efficient account implementation and ongoing support.
• Maintain accurate client records and ensure compliance with KYC/AML and firm policies.
• Track onboarding progress, resolve outstanding items, and identify opportunities to improve operational efficiency and the client experience.

• Bachelor’s degree preferred or equivalent professional experience.
• 2+ years of experience in financial services, client service, operations, or account administration.
• Knowledge of account opening procedures, ACAT transfers, and custodial platforms. Preferably LPL Financial.
• Familiarity with CRM systems and document management platforms. Preferably Black Diamond/Salentica.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• Experience with Microsoft office programs.
• Experience with Vertafore a plus.
• Appropriate state insurance licenses and continuing education required.
• Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.

• Compensation: $55,000 - $70,000, based on experience.
• Benefits:
  Comprehensive package including Medical, Dental, Vision, 401(k) with match,…