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Assistant Manager AE- Poughkeepsie NY
Job in
Poughkeepsie, Dutchess County, New York, 12603, USA
Listed on 2026-06-06
Listing for:
Valvoline Inc.
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Valvoline Instant Oil Change is currently looking for Assistant Managers
$20.00 to start $21.00 to start with a NY York State Inspectors license
Responsibilities:
* Learn new skills to get promoted quickly and start a great career!
* Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
* Ensures equipment is in proper working order and housekeeping standards are being met
* Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
* Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
* Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
* Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
* Effectively communicates with all team members, management, and customers
* In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities
* Key holder responsible for basic and detailed opening / closing responsibilities
* Other duties as assigned
Job Benefits:
We offer an outstanding training program with competitive benefits:
* Fun work environment
* PTO (personal time off)
* Employee discounts
* 401(k) with match
* Tuition assistance program
* Advancement opportunities
* Competitive pay, flexible schedule with no late-night hours
* Medical / dental / vision / life insurance
* Hands-on training
* Great team spirit and much more!
Responsibilities:
* Learn new skills to get promoted quickly and start a great career!
* Previous management experience a must
* Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
* Ensures equipment is in proper working order and housekeeping standards are being met
* Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
* Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
* Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
* Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
* Effectively communicates with all team members, management, and customers
* In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities
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