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Assistant Manager AE- Poughkeepsie NY
Job in
Poughkeepsie, Dutchess County, New York, 12604, USA
Listed on 2026-06-07
Listing for:
Valvoline
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
** Valvoline Instant Oil Change is currently looking for Assistant Managers*
* **$20.00 to start $21.00 to start with a NY York State Inspectors license*
* ** Responsibilities:*
* + Learn new skills to get promoted quickly and start a great career!
+ Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
+ Ensures equipment is in proper working order and housekeeping standards are being met
+ Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
+ Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
+ Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
+ Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
+ Effectively communicates with all team members, management, and customers
+ In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities
+ Key holder responsible for basic and detailed opening / closing responsibilities
+ Other duties as assigned
** Job Benefits:*
* We offer an outstanding training program with competitive benefits:
+ Fun work environment
+ PTO (personal time off)
+ Employee discounts
+ 401(k) with match
+ Tuition assistance program
+ Advancement opportunities
+ Competitive pay, flexible schedule with no late-night hours
+ Medical / dental / vision / life insurance
+ Hands-on training
+ Great team spirit and much more!
** Responsibilities:*
* + Learn new skills to get promoted quickly and start a great career!
+ Previous management experience a must
+ Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
+ Ensures equipment is in proper working order and housekeeping standards are being met
+ Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
+ Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
+ Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
+ Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
+ Effectively communicates with all team members, management, and customers
+ In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities
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