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Front Desk Agent - Homewood Suites Hilton- Poughkeepsie, NY

Job in City of Poughkeepsie, Poughkeepsie, Dutchess County, New York, 12601, USA
Listing for: The Briad Group
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 17 - 17.5 USD Hourly USD 17.00 17.50 HOUR
Job Description & How to Apply Below
Position: Front Desk Agent - Homewood Suites by Hilton- Poughkeepsie, NY
Location: City of Poughkeepsie

Front Desk Agent - Homewood Suites by Hilton
- Poughkeepsie, NY

Full Time Hilton
- Homewood Suites
- Poughkeepsie Suites, Poughkeepsie, NY, US

Salary Range: $17.00 To $17.50 Hourly

Hotel Front Desk Agent Homewood Suites by Hilton Poughkeepsie, NY

Summary of Position:
First impressions mean everything! What you do the second a guest walks through the doors sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

As a Front Desk / Reception Agent, you will:

  • Work in fast-paced environment with lots of guest interaction
  • Demonstrate a true desire to satisfy the needs of others

Earnings Range:
Starting at $17.00. Actual rate offered will be based upon job title, experience, location, and position.

Benefits:

  • Advancement Opportunities
    - We promote from within!
  • Medical (for Full Time Associates)
  • 401(k)
  • Flexible schedules
  • Teammate Assistance Fund
  • Stability
  • Competitive Wages
  • Fun, Energetic Work Environment

Keys to Success:

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Must have a high school diploma or equivalent
  • An Accounting background is preferred but not required
  • Attention to detail and the ability to compile facts and figures
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
  • Ability to communicate effectively and courteously over the telephone and in person
  • Requires strong command of the English language to include speaking, reading and writing
  • In addition to general office equipment, you will regularly operate Briad systems and software

We Are An Equal Opportunity Employer
- All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

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