Front Desk Agent - Homewood Suites Hilton- Poughkeepsie, NY
Listed on 2026-06-20
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service
Location: City of Poughkeepsie
Front Desk Agent - Homewood Suites by Hilton
- Poughkeepsie, NY
Full Time Hilton
- Homewood Suites
- Poughkeepsie Suites, Poughkeepsie, NY, US
Salary Range: $17.00 To $17.50 Hourly
Hotel Front Desk Agent Homewood Suites by Hilton Poughkeepsie, NY
Summary of Position:
First impressions mean everything! What you do the second a guest walks through the doors sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As a Front Desk / Reception Agent, you will:
- Work in fast-paced environment with lots of guest interaction
- Demonstrate a true desire to satisfy the needs of others
Earnings Range:
Starting at $17.00. Actual rate offered will be based upon job title, experience, location, and position.
Benefits:
- Advancement Opportunities
- We promote from within! - Medical (for Full Time Associates)
- 401(k)
- Flexible schedules
- Teammate Assistance Fund
- Stability
- Competitive Wages
- Fun, Energetic Work Environment
Keys to Success:
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM/PM shifts, weekends and holidays
- Must have a high school diploma or equivalent
- An Accounting background is preferred but not required
- Attention to detail and the ability to compile facts and figures
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
- Ability to communicate effectively and courteously over the telephone and in person
- Requires strong command of the English language to include speaking, reading and writing
- In addition to general office equipment, you will regularly operate Briad systems and software
We Are An Equal Opportunity Employer
- All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
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