Laboratory Information Systems (LIS) Administrator

Position: Laboratory Information Systems (LIS) Administrator

Division: Laboratory

Classification: Full Time Exempt

Reports to: Director of Laboratory

Hours: Monday
- Friday 8:30AM-5:00PM

Premier Medical Group of the Hudson Valley is a leading multi-specialty medical practice dedicated to delivering exceptional, patient-centered care across multiple locations in New York. With over 550 employees and a strong provider network, we are committed to clinical excellence, operational efficiency, and outstanding patient experience. We strive to recruit and retain top-tier clinical and non-clinical talent that reflects our values, supports our mission, and drives our continued growth.

This role serves as the primary liaison between the clinical laboratory, Information Technology, vendors, and operational leadership to ensure reliable, efficient, and compliant laboratory system performance.

The ideal candidate combines strong technical aptitude with an understanding of laboratory workflows and regulatory requirements to support high-quality patient care.

• Administer, maintain, and optimize the Laboratory Information System (LIS).
• Configure and maintain laboratory test dictionaries, reference ranges, result reporting, specimen workflows, and user permissions.
• Collaborate with laboratory leadership, IT, and vendors to troubleshoot system issues and implement solutions.
• Coordinate system upgrades, patches, testing, and new functionality.
• Design, validate, and maintain laboratory interfaces with electronic medical records (EMR), analyzers, middleware, and external reference laboratories.
• Perform system validation and testing for new instruments, assays, software updates, and workflow changes.
• Monitor system performance and proactively identify opportunities for process improvement.
• Develop and maintain standard operating procedures (SOPs), documentation, and training materials related to the LIS.
• Provide end-user training and ongoing support for laboratory staff.
• Assist with regulatory compliance activities, including CAP, CLIA, NYS Department of Health, and other applicable accreditation requirements.
• Participate in laboratory quality improvement initiatives and special projects.
• Ensure data integrity, security, and confidentiality of laboratory information.
• Coordinate with vendors regarding issue resolution, maintenance, and system enhancements.
• Participate in on-call support as needed for critical laboratory system issues.
• Proficient in supporting Orchard LIS, Athena, and middleware technologies within Histology and Clinical Laboratory settings, ensuring reliable laboratory operations, interface functionality, and regulatory compliance.
• Demonstrated ability to lead system-related change initiatives, manage stakeholder expectations during implementations and upgrades, and effectively present and facilitate discussions across technical and operational teams.
• Knowledge of cybersecurity best practices, user access auditing, role-based security management, and HIPAA security requirements to ensure the confidentiality, integrity, and security of laboratory information systems.
• Develop, maintain, and test LIS downtime procedures to ensure uninterrupted laboratory operations and system resiliency.
• Experience managing LIS implementations, upgrades, instrument integrations, or laboratory technology projects.

Required

• Bachelor’s degree in Medical Laboratory Science, Information Systems, Computer Science, Healthcare Informatics, or a related field; equivalent combination of education and experience may be considered.
• Minimum of 3 years of experience supporting a Laboratory Information System or clinical laboratory operations.
• Working knowledge of laboratory workflows and diagnostic testing processes.
• Experience troubleshooting software applications and technical issues.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Preferred

• ASCP certification (MLS/MT/MLT) or equivalent laboratory certification.
• Experience with…