HIM Rep

Job Summary:

HIM Representative I is an entry level position responsible for clerical duties with in the Health Information Management department.

Responsibilities:

• Ultilizes various computer reports daily to retrieves medical records and documentation information from various locations and ensures record information is accounted for.
• Prints and Scans all final reports for each record retrieved and access medical record chart that corresponds to the medical record information retrieved.
• Retrieve all medical records requested by hospital departments for patient care, research and external reviewiers.
• Processes all requests for copies of medical records, including subpoenas; court orders and audits.
• Search and retrieve all medical record charts in permanent file according to the facilities terminal filing system.
• Research all loose reports and locate corresponding medical record for proper scanning.
• Collects the necessary documents, data, and information for the correct completion of birth certificates and/or other types of vital records
• Ability to analyze complex information and use problem solving skills to determine appropriate solutions to resolve Birth Certificate and Death Certificate issues.
• Assists Funeral homes, the local Town and State representatives with resolution of Birth & Death Certificate issues.
• Utilizes all medical record applications to research and merge duplicate medical record numbers.
• Assist physician with their records for completion.
• Answer all phone calls in a timely manner.
• Assists customers as needed with courtesy and respect.
• Ensure the privacy and security of patient information.
• Other duties as assigned

Qualifications/Requirements:

Experience:

Experience in hospital medical records or medical office experience preferred

Education:

High School diploma or equivalent required

Licenses /

Certifications:

Other:

• PC Skills - demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required
• Customer Orientation - establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task
• Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
• Work Independently - is self-supporting; not needing to rely on others to complete a job