Assistant Business Transformation Analyst-Information Systems

Assistant Business Transformation Analyst – Information Systems

Location:

Hybrid
• Poughkeepsie Office – Poughkeepsie, NY 12601

Salary Range: $65,000 – $70,000

Join our team as an Assistant Business Transformation Analyst and help drive innovation across the organization. In this role, you’ll support process improvement, technology modernization, AI and automation initiatives, and digital transformation projects that enhance operational efficiency and employee experience. This is an opportunity for someone who enjoys problem‑solving, emerging technology, cross‑functional collaboration, and finding smarter ways to work.

• Support digital transformation initiatives that improve workflows, enhance efficiency, and modernize operations across the organization
• Collaborate with teams across the company to identify process challenges and recommend technology-driven solutions
• Assist with system integrations, application enhancements, testing, and rollout coordination across key business platforms
• Help evaluate and implement AI, automation, analytics, and emerging technologies to streamline day‑to‑day operations
• Research industry trends, Insurtech innovations, and best practices to support continuous improvement initiatives
• Partner with leadership and internal teams to support training, communication, and adoption of new systems and processes
• Track operational impact, user adoption, and process improvements to help drive smarter business decisions

• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field; equivalent experience considered
• 1+ years of experience in business operations, analytics, process improvement, or digital transformation
• Experience working within an insurance agency, brokerage, or insurance‑related environment
• Experience with business systems such as AMS
  360, Salesforce, Applied Epic, Image Right, Power BI, Tableau, SQL, or similar platforms
• Strong analytical, organizational, and communication skills with the ability to work across teams
• Interest in AI, automation, analytics, and emerging technologies, including tools such as ChatGPT, Microsoft Copilot, and related platforms
• Ability to manage multiple priorities in a fast‑paced, collaborative environment

• Medical, Dental, and Vision coverage
• 401(k) with company match
• Generous Paid Time Off (PTO) and thirteen paid holidays
• Company‑paid life insurance for employee and dependents
• Employee Assistance Fund and programs
• Wellness perks
• Employee Stock Ownership Program (ESOP) – fully company funded, no out‑of‑pocket costs, long‑term rewards, and collaborative culture
• Comprehensive rewards package