Oracle CX Subscription Management Consultant

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide.

You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results.

Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

* Lead Oracle Cloud CX Subscription Management implementations across business units, ensuring alignment with revenue recognition policies, customer lifecycle strategies, and organizational goals.

* Design, configure, and deploy subscription-based offerings within Oracle CX, including pricing models, billing schedules, renewals, amendments, and usage-based subscriptions.

* Collaborate closely with Sales, Finance, Customer Success, and IT teams to gather business requirements and translate them into scalable Oracle CX Subscription Management solutions.

* Manage end-to-end subscription life cycles, including quote-to-order, activation, billing, renewal, and change management processes.

* Configure and integrate Oracle CX Subscription Management with related platforms such as Oracle Sales, CPQ, ERP, and Billing systems to support seamless quote-to-cash operations.

* Develop dashboards and reports to monitor subscription performance, churn, renewals, and revenue metrics, enabling data-driven decision-making.

* Provide functional and technical leadership throughout the project lifecycle, including solution design, configuration, testing, deployment, and post-go-live support.

* Mentor junior consultants and client stakeholders on Oracle CX Subscription Management best practices and subscription-based business models.

* Ensure data integrity, system performance, and compliance through rigorous testing, validation, and issue resolution.

This role can be performed from anywhere in the U.S.

Required education

Bachelor's Degree

Required technical and professional expertise

* 5+ years of experience with Oracle Cloud CX, with a strong focus on Subscription Management, CPQ, or related quote-to-cash solutions.

* Proven understanding of subscription-based business models, including recurring revenue, renewals, amendments, and usage-based pricing.

* Hands-on experience configuring Oracle CX Subscription Management and integrating with downstream billing and ERP systems.

* Strong knowledge of Oracle CX architecture and data models.

* Experience working with Oracle Redwood UI and familiarity with AI-assisted CX capabilities.

* Ability to translate complex business requirements into scalable, maintainable Oracle CX solutions.

* Excellent collaboration and communication skills, with experience working across Sales, Finance, and Operations teams.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or…