More jobs:
BRM
Job in
Poughkeepsie, Dutchess County, New York, 12602, USA
Listed on 2026-06-02
Listing for:
Saxon Global
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Data Entry, Business Continuity
Job Description & How to Apply Below
Role
Title:
Contractor - Business Enablement Support
Location: Remote
Duration: 12 Months
Engagement Type: Contract
Scope of Work
The contractor will assist the Business Enablement team in managing and streamlining intake processes, documentation, and basic analysis tasks.
Responsibilities include:
- Documentation Creation
- Draft and maintain business process documentation, intake forms, and meeting notes.
- Organize and standardize templates for BRM deliverables.
- Lightweight Analysis
- Categorize requests based on predefined criteria (e.g., business domain, urgency).
- Summarize findings for BRM team review.
- Produce simple visualizations and reports (e.g, Excel, dashboards) to depict request trends and patterns.
- Identify opportunities for process improvement based on observed intake patterns
- Intake Management and Quality Control
- Monitor intake channels (e.g., email, Service Now) for new requests.
- Perform initial review of incoming requests for completeness and clarity
- Route requests to appropriate BRM team members or support teams.
- Track request status and follow up as needed to ensure timely resolution.
- Perform basic data entry as required
- Strong written and verbal communication skills.
- Detail-oriented with ability to organize and structure information clearly.
- Basic analytical skills (e.g., ability to interpret request details and categorize).
- Comfortable working independently and remotely.
- Familiarity with productivity tools (e.g., Microsoft Office Suite, SharePoint, Teams).
- Interest in business analysis or enterprise processes.
Skills:
- Familiarity with Enterprise IT Service Management tools (e.g., Service Now)
- Understanding of project management concepts, practices, and nomenclature
- Basic experience with data visualization tools (e.g., Power Bi)
- No in-person presence required.
- No operational or technical support responsibilities.
- No decision-making authority; role is limited to administrative assistance.
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