Site Reliability Engineer ELH - OneIT - Poughkeepsie, NY

Your role and responsibilities

IBM is seeking a motivated and detail-oriented IT an Entry-Level IBM Z Systems Programmer, you will be a member of the IBM Z Development & Infrastructure Hosting team, supporting mission-critical z/OS environments used by IBM development organizations and strategic business initiatives.

Key responsibilities include:

Assist with the installation, configuration, maintenance, and support of IBM Z infrastructure.

Support z/OS operating system maintenance activities, including upgrades, service implementation, and testing.

Monitor system performance and availability to ensure reliable and efficient operations.

Participate in incident resolution, root cause analysis, and problem management activities.

Support storage, networking, security, and middleware teams in maintaining a stable IBM Z environment.

Develop automation and operational efficiencies using scripting and IBM tools.

Assist in system documentation, operational procedures, and technical standards.

Participate in infrastructure projects involving modernization, automation, and platform enhancements.

Collaborate with development, engineering, and operations teams across IBM.

Learn and apply IBM Z technologies through mentoring, training, and hands‑on experience.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field.

Basic understanding of operating systems, networking, and enterprise computing concepts.

Knowledge of programming or scripting languages such as REXX, Python, Java, C/C++, or similar.

Strong analytical, troubleshooting, and problem‑solving skills.

Ability to work effectively both independently and within a team environment.

Strong written and verbal communication skills.

Demonstrated willingness to learn emerging technologies and enterprise infrastructure platforms.

Preferred technical and professional experience

Exposure to IBM Z, z/OS, Linux on IBM Z, or mainframe technologies through coursework, internships, labs, or personal projects.

Familiarity with JCL, TSO/ISPF, SDSF, RACF, VTAM/TCPIP, or system automation concepts.

Experience with automation, scripting, or Dev Ops methodologies.

Understanding of infrastructure hosting, cloud technologies, or enterprise systems management.

Experience with Git, Git Hub, Agile methodologies, or CI/CD pipelines.

Relevant industry certifications or technical training.

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.

Join us to help build our leading‑edge technology portfolio designed for cognitive business and optimized for cloud computing.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude…