AMER Engineering Director

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL - AMER Engineering Director
About This Opportunity  Join JLL as our  AMER Engineering Director  and drive excellence in hard services delivery across our premier AMER client portfolio. This strategic leadership role is perfect for an engineering professional who thrives on operational excellence, identifying and implementing strategic initiatives, client partnership, and building high-performing teams across multiple countries and cultures.
You'll be the technical authority ensuring world-class delivery in mechanical, electrical, critical environments, fire life safety, and asset lifecycle management while championing innovation and continuous improvement initiatives that set new industry standards.

Work Schedule:

Hybrid, Monday-Friday 8:00 AM to 5:00 PM (3 days a week onsite) Additional Perks:  25% annual salary bonus, company provided cell phone, laptop, Flex PTO What You'll Accomplish   Strategic Leadership & Client Excellence
Lead AMER engineering teams to exceed contractual obligations and client expectations while collaborating closely across other JLL business functions.
Build trusted partnerships with client stakeholders, proactively addressing challenges and driving operational improvements
Develop deep client business intelligence to anticipate needs and deliver strategic value
Achieve agreed financial targets while maintaining exceptional service quality standards
Operational Excellence & Innovation
Ensure seamless delivery across mechanical, electrical, critical environments, and fire life safety systems
Drive compliance with KPIs, service levels, and client delivery methodologies
Optimize standard operating procedures and implement best practices across AMER operations
Champion health, safety, and environmental excellence in all service delivery activities
Cross-Functional Collaboration
Partner with Platform SMEs, Technical Management, Space & Occupancy, IT, Security, EHS teams, and strategic partners
Support regional initiatives while maintaining AMER consistency and quality standards
Translate complex technical requirements into business solutions that drive client success
Lead continuous improvement initiatives that enhance service delivery and operational efficiency
What You Bring   Essential Qualifications

Education:

Bachelor's degree in Engineering or equivalent technical qualification

Experience:

10+ years in senior-level IFM or technical leadership roles
Expertise:  Subject matter expert in hard services with integrated facilities management focus
AMER

Experience:

Proven track record managing facilities across multiple regions and locations
Technical Excellence
Deep understanding of mechanical, electrical, and critical environment systems

Experience with contract, budget, schedule, and invoice management
Proven ability to deliver complex IFM programs successfully
Strong analytical and problem-solving capabilities with data-driven approach
Leadership & Strategic Thinking
Exceptional team leadership skills with a focus on growing talent for the future
Ability to balance client interests with business objectives
Experience managing client sensitivities and escalation protocols
Strategic thinking with ability to connect technical solutions to business outcomes
Core Competencies
Communication:  Outstanding presentation, verbal, and written communication skills
Adaptability:  Thrives in ambiguous, rapidly changing environments
Client Focus:  Demonstrated excellence in client relationship management
Integrity:  Proven trustworthiness with strong ownership mindset

Innovation:  Track record of initiating and executing improvement initiatives
Why Join JLL?
At JLL, we're committed to empowering you to shape a brighter way forward. As our AMER Engineering Lead, you'll have the opportunity to:
Make Impact:  Drive meaningful change across AMER operations
Lead

Innovation:  Champion cutting-edge solutions in facilities management
Grow Your Career:  Access world-class development opportunities and resources
Build Relationships:  Work with diverse, high-performing teams worldwide
Ready to Apply?
If you're passionate about operational excellence, client success, and leading high-performing teams in an AMER environment, we want to hear from you.
Apply now  and help us deliver exceptional facilities management solutions…