Infrastructure & Technology Manufacturing Test Technician Professional POUGHKEEPSIE

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high‑resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability, our teams ensure the performance, security and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration.

Your primary responsibilities will include:

• Perform Technical Troubleshooting: Identify, prevent, and resolve test failures throughout the manufacturing process using manufacturing GEM process and troubleshooting techniques.
• Collaborate with Engineering: Work with Engineering to model new processes and products, providing technical expertise to ensure successful implementation.
• Provide Technical Guidance: Guide and mentor operators on manufacturing processes and procedures to ensure efficient and effective production.
• Present Status Reports: Present and report status at manufacturing and cross‑functional meetings, ensuring clear communication and alignment with team goals.
• Support IBM Goals: Utilize knowledge to support IBM goals and various IBM product generations on different manufacturing areas, aligning with the organization’s strategy and objectives.

• High School Diploma/GED

• Technical Diploma

• Exposure to Manufacturing Processes: Familiarity with manufacturing GEM process and troubleshooting techniques to identify, prevent, and resolve test failures throughout the manufacturing process.
• Experience Working with Engineering Teams: Collaboration with engineering teams to model new processes and products, providing technical expertise to ensure successful implementation.
• Understanding of Technical Guidance: Knowledge of manufacturing processes and procedures to guide and mentor operators on efficient and effective production.
• Familiarity with Cross‑Functional Meetings: Exposure to presenting and reporting status at manufacturing and cross‑functional meetings, ensuring clear communication and alignment with team goals.
• Basic Understanding of IBM Products: Knowledge of various IBM product generations on different manufacturing areas, aligning with the organization’s strategy and objectives.

• LEAN Practices Knowledge: Familiarity with LEAN practices to support IBM's strategy and transformation, utilizing efficient and effective methods to drive results.
• AGILE Methodologies Exposure: Exposure to AGILE methodologies to execute programs and projects in an adaptive and responsive manner, aligning with IBM's goals and objectives.
• DESIGN THINKING Principles: Basic understanding of DESIGN THINKING principles to approach problems and challenges in a creative and innovative way, driving solutions that meet client needs.

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long‑term disability coverage, and opportunities for performance based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
• Training and educational resources on our personalized, AI‑driven learning platform where IBMers can grow skills and obtain industry‑recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job‑related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part‑time roles, your compensation and benefits will be adjusted to reflect your hours.

Benefits may be pro‑rated for those who start working during the calendar year.

IBM is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.