Merchandising Manager. Poughkeepsie LilyLifestyle
Listed on 2026-06-17
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
Location: City of Poughkeepsie
At Five Below, we thrive on the energy and creativity of our team members who embrace our mission: to make life more fun and exciting with an unlimited range of amazing products at unbeatable prices. With over 20,000 dedicated associates, we're a vibrant community where every idea counts and passion fuels our approach to work. Join us to create a WOW experience!
KEY RESPONSIBILITIES- Facilitate the efficient receiving, unpacking, and organization of stock to ensure timely placement on the sales floor.
- Manage the setup and upkeep of displays for various store sections, ensuring accurate signage and highlighting promotions according to corporate standards for resets and seasonal changes.
- Oversee the entire process of opening or closing the store, including securing cash, locking doors, and ensuring a smooth operation for each day.
- Act as Manager on Duty when required, taking full responsibility for store operations, staff management, customer service, and addressing pressing issues.
- Supervise the daily activities of store associates, ensuring effective performance and exemplary customer service.
- Assist in onboarding and ongoing training for associates, focusing on store policies, product knowledge, and operational procedures to enhance performance.
- Drive store sales and manage expenses by optimizing merchandising, staff performance, and customer service initiatives.
- Implement the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed correctly and updated frequently, while maintaining inventory integrity.
- High School Graduate or equivalent.
- College experience preferred.
- A minimum of 2 years of management experience.
- Strong verbal and written communication skills.
- Ability to manage multiple tasks effectively.
- Creative thinking capabilities.
- Ability to maintain composure in high-pressure situations.
- Frequently operate the cash register.
- Move merchandise weighing up to 25 lbs and carry or arrange items at heights of 5-10 feet.
- Ascend/descend ladders to retrieve and organize stock as needed.
- Engage in activities that may include kneeling, bending, twisting, and stooping, both in the stock room and on the sales floor.
- Communicate and exchange information with customers in-store and over the phone, as well as with managers and peers.
- Navigate the sales floor to assist customers and efficiently manage stock room activities.
- Willingness to work a flexible schedule, including day, evening, and weekend shifts, and may require overnight shifts and travel when necessary.
- Ability to understand and interpret instructions regarding merchandise layouts, associate schedules, and operational procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
Discover our extensive benefits package, from health coverage to personal wellness support, designed to enhance your overall well‑being!
Five Below is an Equal Opportunity Employer
. We welcome all qualified candidates without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other characteristic protected by applicable laws.
Five Below is committed to providing reasonable accommodations for individuals with disabilities during the employment process. If you need assistance due to a disability, please submit a request outlining your needs and contact information.
Position Type: Hourly
Position Starting At: $19.00
BE AWARE OF FRAUD! Please be cautious of potential fraudulent job postings or suspicious recruiter behavior. Verify the email address has Five Below will never ask for financial information or payments during the hiring process. For confirmation of job postings, visit Five Below's Career Site.
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