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Key Holder

Job in City of Poughkeepsie, Poughkeepsie, Dutchess County, New York, 12601, USA
Listing for: IT'SUGAR
Full Time position
Listed on 2026-06-26
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Cashier, Retail Sales, Retail Support
Job Description & How to Apply Below
Location: City of Poughkeepsie

IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. The keyholder will deliver a sweet customer experience while promoting our brand, managing sales floor merchandising, product knowledge, register duties, and opening/closing the store.

Deliver Exceptional Customer Service
  • Assist customers with requests and inquiries.
  • Follow our customer engagement model, SUGARTAINMENT.
  • Ensure sales floor is clean and organized while maintaining store visual standards.
  • Operate POS/register to properly cash out all customers.
Achieve Sales Goals
  • Follow through on customer requests for specific items and suggest additional products.
  • Use selling skills through explaining benefits, features, prices, quality, value, and other product information.
Support Store Operations
  • Maintain store cash handling records.
  • Be responsible for opening and closing procedures as needed.
  • Merchandise displays to visual guidelines.
  • Assist in set-up for special events and promotions.
  • Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
  • Operational responsibilities include sales floor/backroom/restroom maintenance, cleaning, mopping, etc.
Embody Our Core Values
  • Represent our core values: being Positive, Playful, Present, and a Difference Maker.
  • Display enthusiasm and cheerfulness while working collaboratively with a team environment.
Requirements
  • Must be 18 years of age or older.
  • Education:

    High School diploma or equivalent preferred.
  • Years of

    Experience:

    6 months in a similar retail role preferred.
  • Willing to work a flexible schedule including days, evenings, weekends, and holidays.
  • Must be able to use a POS/cash register.
  • Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
  • Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
  • Must be able to work alone or with minimal supervision.
What’s in it for you?
  • Flexible scheduling
  • Career growth opportunities
  • Training and development
  • 30% employee discount
  • Perk spot (discounts on cell phone, travel, theme parks, etc.)
  • 401k with company match beginning the 1st of the month after 60 days of employment.
  • Employee assistance program
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