Outside Sales Territory Manager

Overview

Exceptional Service, Integrity, Care for People, Excellence Erie Materials, a Certified Great Place to Work and privately owned and operated company since 1973, is built on these values. For more than five decades, Erie Materials has provided high-quality building materials products and exceptional service at the best value to professional contractors. Today, we are the leading distributor of building materials product in upstate New York and northeastern Pennsylvania.

We Look For Dynamic People Who

• are hardworking, team-oriented and take initiative
• have great attitudes, high energy and enjoy focusing on customers
• can communicate well, set good examples and comfortably take the lead
• will hold themselves accountable for doing a great job everyday
• are interested in elevating their career with a company who genuinely cares about them

The Territory Manager works independently on behalf of the Branch to serve the current customer base and identify and develop new sales and business opportunities through personal contact, communication and education on the building materials product solutions Erie Materials can provide.

• Communicate and work effectively with customers, vendors, management and other employees.
• Pre-plan, organize and schedule workday, calls and contacts.
• Develop target accounts and plan follow-up activities to obtain business.
• Maintain an active and visible presence in the assigned region while cultivating customer relationships.
• Contact current and prospective customers to sell building materials product and solicit market area business.
• Provide product information, samples, education and training to current and prospective customers (and their employees).
• Responsible for customer account balances, payments and/or credit applications to ensure customer accounts are in good standing.
• Support sales through current promotional programs and rounding out projects with necessary products to customers.
• Quote products and maintain appropriate profit margin percentage.
• Analyze blueprints for quotes and follow-up with the customer on quotes.
• Develop creative and effective product strategies.
• Manage customer concerns and needs.
• Actively manage assigned territory and provide timely information, reports and sales updates as required using CRM tools provided.
• Drive to sales calls and meetings at job-site, vendor, and company locations, etc.
• Drive safely and maintain a clean motor vehicle report.
• Maintain a clean, professional appearance inside and outside of the company vehicle.
• Schedule routine vehicle maintenance.
• Attend sales meetings.
• Complete all required training.
• Perform additional responsibilities, as assigned.

• Provide personalized customer service through direct in-person conversations and phone conversations.
• Communicate with managers, other employees, customers and vendors.
• Maintain a professional and friendly demeanor in all interactions, both in-person and electronically through technology mediums.
• Handle customer feedback and complaints efficiently, ensuring customer satisfaction.

• High school diploma or general education degree (GED) and 3-5 years of related work experience and/or training in commercial distribution and outside sales, including group leader or supervisory experience; or equivalent combination of education and experience.
• A valid driver’s license is required, and a clean driving record is preferred.
• Exceptional time management and organizational skills are required.
• Knowledge of building materials product is preferred.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Strong basic math skills which include the ability to add, subtract, multiply, and divide in all units of measure.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Experience working with an ERP system or the ability to learn an automated ERP system.

Our employees work a great daytime schedule and our drivers are home every night!

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