Inside Sales Representative

Position Purpose

Responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the building materials industry. This role involves proactive sales initiatives, outbound calls, order processing, excellent customer service and ethical conduct, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

• Identify and qualify new business leads and opportunities.
• Foster good relationships with internal and external customers to maximize sales opportunities.
• Support outside sales team in managing customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue and adoption of digital resources.

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and relationship management software.
• Strong organizational and time‑management capabilities.
• Problem‑solving abilities and a customer‑service focus.
• Entrepreneurial spirit, self‑motivation, and enthusiasm for business.
• Ability to work cohesively within a team environment.
• Bilingual in English and Spanish preferred, but not required.

• Proven experience in an inside sales role or similar B2B sales environment.
• Experience with CRM systems for sales tracking and customer communication.
• Knowledge of the company's products or industry.
• Experience representing the organization at trade shows and industry events.
• Advanced proficiency in Microsoft Office Suite.

High school diploma required.

Bachelor’s degree in Marketing, Business Administration, or relevant field.

Demonstrated experience in assisting customers with purchasing needs via in‑person or telephone interactions; proven experience in generating new sales opportunities through proactive calls.

• Must be authorized to work in the United States without sponsorship.
• Valid driver’s license, satisfactory driving record, and reliable transportation required.
• Successful completion of a criminal and driving background check, as well as a pre‑employment drug test.
• Minimal travel: occasional attendance at trade shows, industry association events, and company-sponsored events as necessary.
• Physical requirements:
  
  prolonged desk work, repetitive hand movements, fine motor skills; ability to lift up to 15 pounds occasionally.

Base salary typically $23.08–$29.38 per hour, with potential overtime, performance‑based bonuses, commissions, and other incentives. Employees eligible for overtime, performance bonus, commissions, car allowance, automobile and fuel program, travel expense reimbursement, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid vacation, sick, volunteer, holidays, birthdays, floating, medical/dental/vision, flexible spending accounts, company‑paid life and short‑term disability, optional long‑term disability, and additional life insurance.

Metro Roofing Supplies - Poughkeepsie, 100 Salt Point Tpke, Poughkeepsie, NY 12603.

As an Equal Employment Opportunity (EEO) employer, SRS Distribution Inc. and its subsidiaries provide job opportunities to qualified individuals without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, veteran status, marital status, genetic information, or any other characteristic in accordance with applicable federal, state, and local EEO laws. Individuals with disabilities may request reasonable accommodations by contacting Human Resources at 855‑556‑3221 or