Security Operations Center; SOC Supervisor - Poughkeepsie, NY

Security Operations Center (SOC) Supervisor - Poughkeepsie, NY - $27.00/hr.

Poughkeepsie, NY, United States

Job Title: Security Operations Center (SOC) Supervisor
Location: Poughkeepsie, NY
Position Type: Full-Time
Pay Rate: $27.00 per hour

We are seeking an experienced and motivated Security Operations Center (SOC) Supervisor to lead a team of security professionals in a fast‑paced operations center environment. This position is responsible for overseeing daily SOC operations, coordinating incident response activities, ensuring compliance with security procedures, and providing leadership and support to SOC personnel.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and experience managing security operations in a command center, control room, or operations center setting.

• Supervise daily Security Operations Center activities during assigned shifts
• Lead and support SOC Operators while ensuring adherence to policies and procedures
• Serve as the primary escalation point for security incidents and emergencies
• Monitor ongoing incidents and coordinate appropriate response efforts
• Conduct shift briefings and ensure smooth shift transitions
  
  Review incident reports and operational documentation for accuracy
• Track performance metrics and maintain operational standards
• Provide coaching, training, and support to team members
• Communicate effectively with management, clients, and emergency response partners

Required:

• Fluent in English (written and verbal)
• High School Diploma or GED
• Valid Security Guard License or ability to obtain one
• Demonstrated leadership or supervisory experience
• Strong communication, decision‑making, and problem‑solving skills
• Ability to remain calm and effective during emergencies and high‑pressure situations

Preferred:

• 3–5 years of experience in a Security Operations Center (SOC), Global Security Operations Center (GSOC), dispatch center, or similar operations environment
• Associate's degree in a related field
• Secondary language skills, such as Spanish
• Experience leading incident response, emergency coordination, or crisis management activities
• Experience with Microsoft 365, Genetec, AMAG Symmetry, Everbridge, or similar security management platforms

• Onsite position in Poughkeepsie, NY
• May include weekends, holidays, and overtime as needed
• Primarily desk‑based with extended periods of monitoring security systems
• Fast‑paced environment requiring continuous situational awareness

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

This is an exciting opportunity for a security professional with leadership experience to advance their career in a dynamic operations center environment. You'll play a critical role in overseeing security operations, supporting incident response efforts, and ensuring the safety and security of personnel, assets, and facilities.