Medical Front Office Assistant

Job in Poway, San Diego County, California, 92074, USA

Listing for: Pain Relief Solutions

Full Time position
Listed on 2026-05-29

Job specializations:

Administrative/Clerical
Healthcare Administration, Medical Receptionist
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist

Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR

Job Overview

Full‑time Medical Front Office Assistant under supervision of the office manager, responsible for answering calls, returning voicemails, processing patient referrals, scheduling visits and procedures, contributing to surgery scheduling, and submitting authorizations while providing customer service to patients. Heavy volume of phone interactions is expected.

Education

High school diploma; some college preferred.

Experience

At least one year in general office responsibilities and procedures.

At least one year in medical office customer service.

Requirements

Computer literate.

Knowledge of scheduling principles and practices.

Ability to work independently and as part of a team.

Willingness to travel to other office locations.

Preferred Qualifications

Spanish speaking.

Knowledge & Skills

Computer literate.
Good writing, analytical, and problem‑solving skills.

Abilities

Communicate effectively.
Operate standard office equipment including computers, telephone systems, typewriters, calculators, copiers, and facsimile machines.
Follow oral and written instructions.

Job Duties

Schedule all needed appointments.

Check in patients for their appointments.

Handle incoming scheduling calls and return voicemails.

Process new patient referrals.

Correct scheduling errors.

Run eligibility checks.

Complete authorizations and appeals.

Process medical records.

Review and distribute incoming faxes.

Scrub chart notes for errors on assigned patients.

Other duties as assigned.

Environment

Office setting.

Physical/Mental Demands

Varied activities including sitting, walking, bending, reaching, lifting up to 50 pounds, and balancing multiple projects and deadlines. Requires eye‑hand coordination and finger dexterity.

Additional Notes

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

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