Outreach and Enrollment Counselor Job Poway area,California USA,Healthcare

Gold Family HC - Poway
13010 Poway Road
Poway, CA 92064, USA

Lakeside
10039 Vine Street
Lakeside, CA 92040, USA

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

The Outreach and Enrollment Counselor will conduct outreach and in-reach, educate, and assist clients enrolling in affordable health insurance coverage through Covered CA, Medi-Cal, Medicare, or the Children’s Health Insurance Program as well as non-health insurance programs such as Cal Fresh.

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* Work schedule:

Monday-Friday, 8:00 am-4:30 pm. (Monday/Friday will be in Escondido. Tuesday/Wednesday/Thursday will be in Poway.)This position requires availability to work evenings and weekends as needed to support community events/meetings. While the standard schedule for this role is 40 hours per week, flexibility is provided and weekday hours can be adjusted when weekend/evening work is required.

Responsibilities

Conducts outreach activities and presentations at school and community events such as health fairs, churches, farmers markets, grocery stores, and local businesses; events may be scheduled during weekday, evening or on weekends
Networks and establishes community relationships and partnerships
Understands and complies with monthly and yearly end goals and objectives in the various grant contracts and maintains complete data for monthly reporting
Supports NHC efforts for patient retention as well as increasing new patient growth
Presents health concepts to individuals and small groups
Disseminates information about affordable health insurance coverage to families and individuals
Conduct in-reach phone calls to current patients to offer enrollment assistance
Provides enrollment assistance in affordable health insurance coverage through Covered CA, Medi-Cal and the Children’s Health Insurance Program as appropriate
Provides education and enrollment assistance for the Cal Fresh program
Provides education on other community resources and assistance programs, such as SDG&E CARE program
Assists the applicant with questions regarding health insurance, healthcare access and other resources and ensures enrollment process is completed
Refers applicants to their medical home and other needed resources at time of application completion
Receives referrals from collaborating and partner agencies
Performs inter-departmental referrals for patient in need of medical, dental, and behavioral health services or other available services
Provides coverage updates to clients regarding their affordable health insurance
Attends meetings and trainings necessary for the position sustainment and growth
Prepare monthly quantitative and qualitative report on outreach/in-reach and application assistance…