Lead Flood Technician

Join to apply for the Lead Flood Technician role at Paul Davis Restoration of the National Capital Region, VA (5 days ago).

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Take pride when your team completes projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents / Mitigation Technicians or Supervisors the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision‑making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

To provide extraordinary care while serving people in their time of need.

To provide opportunities for great people to deliver best in class results.

• Leadership Development – our company grows from the inside. Ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule – ability to flex hours to meet personal matters while working full time
• Paid training
• Referral program
• Great culture and team dynamic
• Hourly pay – based on experience and certifications
• Bonus opportunities based on performance

• Valid driver's license with a clean record
• Desire to join a world‑class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Mold)
• Ability to lift 75 lbs frequently
• Ability to adapt to change
• Have the ability to work nights/weekends and overtime if needed
• Desire to continually learn new things

• Foster an environment of collaboration and teamwork within the division and company
• Supervise pack‑outs and inventory/evaluation of items
• High level performance of water mitigation, tarping, board up, mold remediation, demolition and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Lead Mitigation Technician
• Self‑managing and time management skills
• Writing estimates per carrier guidelines for pack‑outs, content cleaning, pack‑backs, and laundry restoration
• Job schedule management and coordination
• Focus and dedication to providing excellent customer service
• Assist other team members when needed and foster a positive working relationship with other departments
• Be a great representative of our brand
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
• Meet clients and adjusters on‑site to assist in issue resolution and provide a professional opinion
• Re‑inspect job sites for quality control
• Issue resolution – be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment
• Manage projects and existing crews

Please apply if…