Field System Technician

Join Rogers as a System Technician in Powell River, BC, dedicated to delivering exceptional customer experiences through technology. Thrive in a role where you’ll install products and provide vital in-home support.

The System Technician role at Rogers focuses on maintaining and constructing our outside-plant network. You’ll be involved in installing Rogers Xfinity products, from Internet to home phone services, while diagnosing and repairing network components. This role requires working collaboratively with teams to solve customer-impacting issues effectively.

Key Responsibilities:

• Install and maintain Rogers Xfinity products and services

• Provide in-home customer support and education

• Diagnose, repair, and build coaxial/fiber optic network components

• Operate maintenance test equipment for system analysis

• Maintain accurate records and documentation for work orders

Requirements:

• Valid full class-5 driver’s license

• Ability to work outside and at heights

• Comfort with heavy lifting up to 100 pounds

• Customer-focused mindset with a commitment to quality

• Technical acumen and adaptability to industry trends

Elevate your career in telecommunications with Rogers, utilizing your technical skills to enhance customer satisfaction.
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