Youth Services Specialist

Are you passionate about working with the public? Do you have a proven track record of providing excellent customer service? If so, the Delaware County District Library might be the perfect place for you! The Library has a part-time opening for a Youth Services Specialist at our Liberty Branch.

• The Youth Services Specialist's duties include, but are not limited to: providing customer service to patrons in-person, by computer, phone, curbside, and drive-through. Providing readers' advisory. Assists patrons with Library reference resources, services, equipment, and technical help. Plans and presents programming for children & teens.

The pay rate for this position is $22.20 per hour. The work schedule includes mornings, days, evenings, and a weekend rotation. This position is open until filled.

Reporting to the Assistant Branch Manager - Youth Services Supervisor, the Youth Services Specialist provides direct service and assists with programming to Library patrons. Plans and presents programming and services. Focuses on the needs of children and teens.

• A bachelor’s degree is required.
• One to two years’ relevant experience required, preferably in a library setting.
• Ability to load, unload, lift, shelve, transfer, and/or transport materials up to 75 lbs. is required.
• Ability to work days, evenings, and weekends is required. The schedule may change as the needs of the Library change.
• The ability to travel between Library locations as needed is required.
• Regular and predictable physical attendance is required.

• Must satisfactorily complete a background investigation.

• Familiarity with a wide range of research methods and tools.
• Ability to devise and execute effective searches using the Library’s catalog, subscription databases, and online resources.
• Knowledge of early literacy initiatives for children.
• Knowledge of developmental stages of children (i.e., ages birth through teen).
• Knowledge of Library services for teens.
• Familiarity with children s and teen books and authors.
• Ability to talk and work with patrons of all ages.
• Knowledge of the Dewey Decimal Classification (DDC) system.
• Knowledge of and location of Library materials.
• Ability to address and resolve patron conflicts.
• Ability to multitask and shift priorities as required.
• Strong oral and written communication skills.
• Strong technology skills.
• Flexibility and adaptability.
• Problem-solving skills.
• Well organized with strict attention to detail.
• Ability to interpret and apply Library policy.
• Works well individually and as part of a team.

• Provides direct service to patrons (i.e., phone, in-person, computer lab, drive-through, curbside, information desk, readers’ advisory, virtual).
• Plans and presents programming and services for children and teens (i.e., in-person, virtual).
• Assists in creating, maintaining, and developing partnerships with local agencies, organizations, and school districts as assigned.
• Provides assistance with all Library resources, services, equipment, and technology.
• Assists patrons in the selection, location, and use of Library materials and resources.
• Assists with performing interlibrary loan procedures as assigned.
• Assists with creating and maintaining displays.
• Assists with collection development as assigned.
• Assists with shifting collections, weeding, and collection maintenance.
• Stays up-to-date with new developments, best practices, participates in continuing education events, and attends appropriate conferences/trainings.
• Participates in the state library association and/or other professional organization as assigned.
• Attends regular staff and committee meetings as assigned.
• Supports and implements the Library’s Mission Statement, Vision Statement, Strategic Plan, and Customer Service Expectations.
• Performs other duties and tasks as assigned.

Note:

The tasks listed above are illustrative, but not exhaustive, of the tasks performed by persons in this classification.

• All Library positions require some or varying levels of physical activity, including standing, walking, reaching, squatting, lifting,…