Childcare Center Director Bilingual Spanish​/English

About Tierra Encantada

Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education®, and provides high-quality language immersion education and care to children 6 weeks through 6 years of age. At Tierra Encantada, our values fuel everything we do. We are passionate about nurturing children's growth and creating intentional learning environments that inspire curiosity and development. We celebrate the richness of diversity, embracing the unique perspectives it brings to our community.

Guided by optimism, we are driven by a shared vision for a brighter future for every child, family, and team member we serve. Join us and be part of a mission-driven team that is committed to making a lasting impact-one child, one family, and one community at a time.

The Center Director at Tierra Encantada is the cornerstone of our early childhood education center, embodying our commitment to excellence in business operations, educational quality, and customer service. This leadership role requires a dynamic individual who can inspire and lead the center team, foster a strong community, and drive the center towards achieving high enrollment and exceptional educational outcomes. The Center Director should exemplify our core values of Valuing Diversity, being Team Focused, Taking Ownership, and having a Passion for Excellence in every aspect of their role.

As the Center Director, your responsibilities at Tierra Encantada are extensive and crucial to our success. Below is a detailed description of the various aspects of the role:

• Lead the overall performance of the center, including center growth and expense management
• Track and respond to key metrics including enrollment, labor and withdrawals
• Achieve center FTE targets and improve tour-to-enrollment conversion performance.
• Oversee inventory management for supplies and food to ensure accurate reporting
• Execute local marketing, community partnership, referral, and reputation-building opportunities to support enrollment growth, including community outreach and Google review engagement.

• Build, develop, and retain a high-performing, fully staffed team aligned with Tierra Encantada's values.
• Maintain staffing levels that support ratio requirements and labor targets at all times.
• Drive strong retention outcomes for both new hires and tenured team members.
• Ensure all team members complete onboarding and required training within expected timelines, including licensing-related annual requirements.
• Conduct regular coaching conversations, onboarding check-ins, and annual performance evaluations.
• Address performance concerns consistently, including drafting and maintaining corrective action documentation when needed.
• Manage staffing roles, schedules, time-off requests, workforce planning, and accurate timekeeping.

• Maintain full compliance with all licensing, health, safety, food program, and company policies.
• Achieve strong results on inspections, audits, and accreditation reviews.
• Oversee completion of required safety drills, reporting, and documentation
• Maintain complete, accurate, and current child and staff records.
• Ensure incident reports are completed accurately, resolved promptly, and communicated professionally.

• Ensure curriculum is implemented with fidelity across all classrooms.
• Conduct regular classroom observations and provide timely, actionable coaching to improve teaching quality.
• Ensure lesson plans, classroom environments, and instructional practices meet company standards.
• Partner with staff and families to support behavior plans and child development needs.

• Deliver a responsive, relationship-driven family experience that builds trust, satisfaction, and long-term retention.
• Address family questions, concerns, and feedback in a timely and professional manner
• Create a welcoming, inclusive, and high-quality center experience for all families
• Ensure each child and family experiences a strong onboarding and transition experiences

• Maintain a clean, safe, and organized center environment at all times
• Ensure classrooms and common areas are fully prepared and operational each day
• Oversee maintenance needs and ensure timely resolution of facility issues

• Minimum of 2 years of leadership experience, ideally in an educational setting, demonstrating the ability to develop, engage, and inspire teams.
• Ability to meet the Ohio Administrative Code requirements for Administrators in Childcare Centers as defined in Appendix A to Rule 5101:2-12-07
• Bachelor's degree in Management, Business, Marketing, Early Childhood Education, Child Development, Education, or a related field, or equivalent combination of relevant experience and education.
• Fluent in both English and Spanish, proficient in oral and written communication.
• Familiarity with business functions such as human…