Financial Aid Specialist

Required Training and Experience

Associate Degree or two-year technical certificate, and at least two years of experience in a student financial aid or other administrative environment; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Knowledge of:

• Scholarship and/or financial aid processes, applications, and procedures;
• Database management principles;
• Basic budgeting principles;
• Basic website maintenance principles;
• Applicable Federal, State, and Local laws, rules, regulations, and guidelines;
• Customer service principles.

Skill in:

• Using a computer and related software applications;
• Setting up and maintaining databases;
• Monitoring financial aid and/or scholarship or other budget information;
• Processing administrative documents such as financial aid and/or scholarship applications and information;
• Interpreting and applying applicable laws, rules, regulations, and guidelines;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Incumbents may be subjected to travel.