Guest Experience Specialist — Evenings​/Weekends; PTO

Overview

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you’ll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programs—and we’re still growing.

When you work at JCPRD, you’re joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone!

• Responsible for interacting with all guests for events and rentals. Greeting customers and providing a high level of customer service.
• Verify completion of setup, tear down, and cleaning of rental rooms for events, courses, and parties. Ensuring a neat and clean appearance of the facility.
• Being knowledgeable about rentals and programs while answering questions and promoting facility offerings.
• Assist all groups with various unforeseen needs that come up throughout the event.
• Oversee rental guests to confirm rental policies and procedures are upheld.
• Completes light maintenance duties to include cleaning restrooms, taking out the trash, sanitizing, vacuum and mopping floors, and laundry.
• Answering phone calls proficiently and professionally.
• Opening and/or closing facility, as needed.
• All other duties as assigned.
• Hours:
  
  Varies weekly, typically between 10-15 hours per week, usually evenings/weekends depending on building usage.
• Position is year-round. Not to exceed 1,000 per year. Eligible for paid time off. Earn complimentary seasonal pass(es).

• Minimum age 18 years and older. High School Graduate.
• Must be available evenings and/or weekends and be flexible.
• Must be attentive to detail, self-motivated, able to work with the public.
• Ability to maintain professional work-related practices - safety, alertness, dependability, responsibility, initiative, good judgment, cleanliness, and ability to work with all ages.
• Ability to work independently with minimal supervision.
• Criminal background check required.

Preferred

Job Requirements:

• Strong communication and customer service skills. Ability to follow verbal and written instructions and good organizational skills.

Physical, Environmental, and Special

Working Conditions:

• Must be able to do some heavy lifting (50+ lbs.)

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.