Orthodontic Front Desk Coordinator

Position:Orthodontic Front Desk Coordinator

Location: Prairie Village

Job :157

# of Openings:1

Love working with people? Bring your smile — we’ll teach you the orthodontics!

Fry Orthodontics is looking for a friendly, outgoing, and dependable Front Desk Coordinator to join our team working primarily in our Prairie Village and Plaza offices.

Our front desk team plays an important role in creating a great experience for every patient and family who walks through our doors. We’re looking for someone who genuinely enjoys people, has a positive attitude, communicates well, and likes being part of a busy, energetic team.

Dental or orthodontic experience is not required. We provide training!

If you have a background in customer service, hospitality, retail, healthcare, or another people-focused environment, we would love to hear from you.

Great hours: Typically 7:45 AM–5:00 PM with no nights or weekends.

Flexible workweek: Approximately 4–5 days per week.

Competitive pay: Starting at $19.00 per hour.

Great benefits: Health, dental, vision, 401(k) with matching, paid time off, and more.

Paid training: We'll teach you the orthodontic knowledge and systems you need to be successful.

Opportunities to grow: Fry Orthodontics is a growing practice with opportunities for development and advancement.

A fun, people-focused environment: We work hard, support one another, and want our patients to feel comfortable and welcome from the moment they arrive.

As a Front Desk Coordinator, you'll help create the first and last impression our patients and families have during their visit.

You'll be responsible for:

Greeting patients and families with a warm, friendly welcome.

Checking patients in and out for their appointments.

Scheduling and coordinating patient appointments.

Answering and assisting with incoming phone calls.

Helping patients and families with questions.

Communicating with the clinical team to help keep the patient schedule running smoothly.

Keeping the front desk and reception area organized and welcoming.

Providing exceptional customer service throughout each patient's visit.

Assisting with other front-office responsibilities as needed.

Representing Fry Orthodontics positively when communicating with dental offices, patients, families, and members of our community.

You might be a great fit if you:

Love talking to and helping people.

Are naturally friendly, welcoming, and positive.

Enjoy making people feel comfortable and appreciated.

Have strong customer-service and communication skills.

Can smile and stay positive even when things get busy.

Are dependable and willing to jump in and help your coworkers.

Are organized and comfortable handling several things at once.

Have basic computer skills and are comfortable learning new systems.

Enjoy working in a fast-paced, team-oriented environment.

Are excited to learn something new.

Previous dental or orthodontic experience is a plus, but absolutely not required. We are happy to train the right person.

401(k) with company matching

Health insurance

Vision insurance

Disability insurance

Life insurance

Health savings account

Flexible spending account

Employee assistance program

Paid time off

Employee orthodontic discount

Employee referral program

Bonus opportunities

Full-time

Day shift

Approximately 8-hour shifts

Monday through Friday

No nights

Pay: Starting at $19.00 per hour
Work Location: In person; primarily Olathe and Ottawa locations

You don't need an orthodontic background to be great at this job.
We're looking for someone who loves people, brings positive energy to work, and wants to be part of a team that makes patients feel welcome.

If that sounds like you, we'd love to meet you!