Prattville - Customer Concierge
Job in
Prattville, Autauga County, Alabama, 36066, USA
Listed on 2026-02-19
Listing for:
Long-Lewis Automotive Group
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Description We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.
Key Responsibilities- Answer incoming telephone calls in a warm and professional manner.
- Gather relevant information to efficiently transfer calls to the appropriate person.
- Log missed calls and ensuring follow-up as needed.
- Take messages and send/receive electronic communications.
- Provide exceptional customer service to enhance client satisfaction.
- Previous experience in customer service, administrative, clerical, or call center roles.
- Familiarity with automotive sales/service is a plus.
- Strong phone and written communication skills.
- Proficient computer skills.
- Courteous and pleasant demeanor with excellent interpersonal skills.
If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!
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