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Enterprise Customer Success Manager ROI
Job in
Prattville, Autauga County, Alabama, 36066, USA
Listed on 2026-07-16
Listing for:
MSC Industrial Direct Co., Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
MSC Industrial Direct Co., Inc. is seeking an Enterprise Customer Success Manager to maximize revenue, retention, profitability, and ROI within high-value National Account locations. You will be the primary relationship owner at the location, ensuring seamless delivery and ongoing growth.
The role emphasizes account health monitoring, contractual and financial performance, and upsell opportunities. You will liaise with clients, coordinate solution implementations with onsite teams, track KPIs,
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