Financial Aid Information Specialist "Jefferson Campus

Salary: $39,759.00 to $57,251.00 based on ACCS Board of Trustees Salary Schedule E3 04 and experience

The Financial Aid (FA) office of Jefferson State Community College (JSCC) is dedicated to maximizing student success in their postsecondary education pursuit by minimizing financial barriers. While the primary responsibility of paying for college lies with the student and the student’s family, JSCC FA offers a variety of aid sources such as grants, loans, scholarships, and work study to assist as many qualified students as possible.

Our office strives to assist students in covering the cost of their main educational expenses as best as possible.

• Serve students via phone, email, and in-person meetings to address complex financial aid questions or concerns and communicate documents.
• Communicate with students about financial aid matters (documents, regulations, procedures, helpful tips, etc.).
• Assist students with completion of financial aid applications and submitting other documents required for aid eligibility determination.
• Process, evaluate, and track submitted student documents using appropriate record‑keeping systems (Banner, Dynamic Forms, Open Text, etc.).
• Collaborate with various departments as a reliable financial‑aid resource.
• Review imported Department of Education files daily and process documents in a timely manner.
• Maintain eligibility for access to the U.S. Department of Education’s Federal Student Aid systems (FPP, COD, NSLDS, etc.).
• Review data provided in departmental, federal, state, and other external systems to determine student’s eligibility for aid.
• Maintain up‑to‑date knowledge of financial aid regulations and apply that knowledge to individual student situations.
• Assist with administering Scholarship, Grant, FSEOG, and Direct Loan awards, including evaluating student eligibility, processing awards, data entry, and communicating with recipients.
• Perform the various reporting and processing functions.
• Attend community FAFSA and Financial Aid related events, and other college functions as a representative of Jefferson State Financial Aid – Day and Evening.
• Cross‑train in all aspects of the Financial Aid Office as needed.
• Travel occasionally for off‑site training conferences (both in‑ and out‑of‑state).
• Comply with all policies of the U.S. Department of Education, the Alabama Community College System, the college, and the Financial Aid Office.
• Perform other related duties as assigned.

• Assist with the processing of Financial Aid Transcripts.
• Train and supervise student workers and L‑19 employees to assist with filing, document processing, and front desk customer service.
• Visit high schools and talk with external and on‑campus groups and organizations about financial aid programs.

• Basic oral and written communication skills.
• Basic mathematical skills necessary to compute and verify students’ awards.
• Sufficient computing and keyboarding skills necessary to load student financial data and access student information digitally.
• Working knowledge of Microsoft Office products.
• Ability to learn to use newly adapted technology necessary for essential job functions.
• Ability to learn and perform all essential job functions accurately with minimal direct supervision.

Associate degree required
. Bachelor’s degree preferred
. May substitute two years of related work experience for one year of education up to a maximum of four years education equivalency. For example, four years of related work experience will be equivalent to an associate degree – four years must be verified. For clarification, please contact Human Resources.

A minimum of one year of full‑time work experience in an office environment where the required knowledge, skills, and abilities were utilized is required
.

None

Jefferson State Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or…