Division Collection Manager

Responsibilities

• Reviews collection reports, prioritizes, and pursues assigned accounts for collections.
• Uses problem solving techniques to ensure payment.
• Audits delinquent accounts considered to be uncollectible to ensure maximum efforts are taken before recommending accounts to be placed with a collection agency or attorney.
• Identifies and prevents credit risk and receivables related loss.
• Evaluates customer records based on payment history and recommends that accounts are closed, credit limit reduced, or extended.
• Communicates and works with branches on their Accounts Receivable balances.
• Manages a small team of employees. Responsible for hiring, training, development, and discipline.
• Assists branches as needed in using Accounts Receivable software.
• Performs other duties as assigned.

• Typically requires a bachelor's degree and three (3) or more years of related experience or an equivalent combination.
• Intermediate Microsoft Office skills with an emphasis on Excel and Access.
• Excellent verbal and written communication skills.
• Ability to communicate across all levels of the organization.
• Excellent problem solving skills.
• Efficient and organized.
• Strong follow-up skills and attention to detail.
• Ability to apply a customer service oriented approach to collection management.

• bachelor's degree