Payroll Delivery France, Senior Associate

Ready to take the next step in your career? Whether you're starting out or already have some payroll experience, this role offers the opportunity to develop your skills while supporting payroll delivery and providing excellent customer service.

You will support the team responsible for the carrying out of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time.

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling work forces to perform at their best.

Learn more adaglobal.comKey Responsibilities Independently process payroll end-to-end and/or perform Data Management and Customer Service activities in line with agreed calendars, SLAs, KPIs, and quality standards.

Support statutory and year-end reporting activities, ensuring compliance with local legislation and client requirements.

Respond to client queries, tickets, and calls within agreed service levels, providing accurate and professional support.

Maintain strong knowledge of payroll processes, systems, and country-specific regulations.

Support testing, system maintenance activities, and resolution of payroll or system issues.

Liaise with third parties and internal stakeholders to ensure timely and accurate service delivery.

Complete controls, documentation, and process updates accurately and on time.

Contribute to root cause analysis, continuous improvement initiatives, and knowledge-sharing activities.

Escalate service risks, issues, or scope deviations to the Service Manager when required.

Handle sensitive and confidential information appropriately and comply with security and company policies.

Participate in team meetings, projects, and other assigned activities to support service delivery and business objectives.

We are looking for you that have French  level plus a working knowledge of English2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

Strong knowledge of MS Office tools such as Excel, Word, and Power Point Flexibility  to support a global and fast paced environment

Excellent written and verbal skills, and pay attention to detail

Self-motivated and a willingness to learn

Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

It will be a plus if you have Experience working with HR and payroll dataHRIS knowledge:
Workday, SAP, or People Soft knowledge preferred

At Strada, our values guide everything we do:

Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

At Strada, our values guide everything we do:

Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive…