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Technical Support Specialist: Customer Solutions
Job in
Prattville, Autauga County, Alabama, 36066, USA
Listed on 2026-07-14
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
IDeACOM of the Gulf Coast is seeking a tech support technician to assist clients with technical issues for the Castle Technology Partners division. On-the-job training is provided. You will handle tickets, communicate with customers by phone, email, and chat, and help with installations and preventative maintenance.
The role emphasizes problem solving, documentation, and teamwork, with a focus on delivering high-quality customer service and reliable support to clients in a fast-paced environment.
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