Customer Service Representative (CSR

Join a Fast-Growing Roofing Company and Unlock Your Earning Potential

Are you a high-energy, competitive sales professional who thrives in a performance-driven environment? Do you love booking appointments, talking to customers, and seeing your hustle turn into commission? If so—we want to meet you.

We’re a rapidly expanding roofing company looking for an Inside Sales / CSR Representative who’s ready to dominate the phones, convert leads fast, and rise to the top. Here,
your drive determines your income
, and top performers are recognized, rewarded, and promoted.

• Make high-volume outbound calls to warm & hot leads
• Respond to inbound leads within minutes
• Book roofing appointments for Sales Reps quickly and accurately
• Keep CRM (Service Titan) records clean and updated
• Follow up relentlessly on unbooked or aged leads
• Work closely with outside sales & installation teams

Hit and exceed key KPIs:

• 82%+ booking rate
• 120+ calls/day
• 20%+ aggregator conversion
• 100+ booked estimates/month

• High-energy, competitive personality
• Strong and confident phone communicator
• Thrives in a tracked, KPI-driven environment
• Organized, detail-oriented, and self-motivated
• Fast learner with strong follow-up discipline
• Sales or home improvement experience is a plus, not required

• First-Year Earnings:
• $52,000–$65,000 base (depending on experience)
• Top performers earn $80,000+ yearly with commissions
• Performance bonuses
• Commission:
• 0.25% of sold jobs booked during regular hours
• 0.75% of sold jobs booked evenings/weekends
• Health, Dental, Vision insurance
• 401(k) with company match
• PTO after 90 days
• Fast-track promotion opportunities
• High-energy, recognition-based culture

This isn’t a clock-in, clock-out job. It’s a performance-driven opportunity for someone who wants to grow fast, earn big, and be part of something real.