Administrative Assistant - Housing and Residence Life

Job Description

Embry-Riddle Aeronautical University’s Prescott, Arizona campus is hiring an experienced Administrative Assistant to support the Housing and Residence Life Team. Embry-Riddle's Prescott Campus is respected worldwide for cutting-edge instruction and training for tomorrow’s aviation, aerospace, security and intelligence leaders. Prescott is a mile-high city and its climate reflects seasonal weather excellent for flying. Daytime averages are 80F in the summer and 45F in the winter.

At 5,000 ft. above sea level, it boasts a mild climate, clean air, pristine wilderness areas, and nearby national forests. The university is a small, private, residential university in the mountains of Arizona with approximately 3,500 students. Staff/faculty/student interaction is highly valued and is a central theme of our campus. It is located 100 miles north of Phoenix and 120 miles south of the Grand Canyon.

Description:

• Assist with the overall operations of the Department of Housing and Residence Life.
• Provide quality customer service to all constituents (students, parents, colleagues) through working the main office front desk.
• Handle mass departmental communications.
• Issue, collect, and inventory keys and access cards.
• Submit, track, and follow up on work orders and purchase requisitions.
• Submit, track, and follow-up on various p-card purchases.
• Provide quality customer service at HRL front desk.
• Greet constituents in a timely, professional, and friendly manner. Accurately answer questions, seek for understanding rather than agreement.
• Utilize Outlook to maintain departmental and professional staff calendars.
• Utilize Outlook to respond to, and maintain record of, departmental emails.
• Regularly submit updates for HRL external and internal websites.

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

• Generous Time Off:
  Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage:
  Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave:
  Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

The hourly rate for this role is $. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

High school (or GED) level ability in spelling, grammar, basic composition, and math.

Required skills, knowledge, abilities:

• Customer Service
• Microsoft Office Suite

Cover letter

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Contact information for at least three professional references (please note that references may be contacted as part of…