Public Safety Telecommunicator
Listed on 2026-09-14
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Administrative/Clerical
Clerical, Emergency Crisis Mgmt / Disaster Relief, Government Administration
Benefits Summary
Major Benefits for Full-Time Regular Employees:
- A diverse range of complimentary mental health and wellness services is available, including an Employee Assistance Program, a free subscription to Calm, and health coaching
- Paid time off up to 25 days in first year of employment
- 10 paid holidays and 1 floating holiday per year
- Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
- Pension and long-term disability through Arizona State Retirement System, for more details
- Supplemental benefits such as deferred compensation plans and additional life insurance
Hiring Pay Range: $25.86 to $32.32
FLSA Status:
Non-exempt
Pay Grade: 109
Full Pay Range: $25.86 to $38.79
Final date to receive applications: 09/6/2026
Benefits Summary
Major Benefits for Full-Time Regular Employees:
- A diverse range of complimentary mental health and wellness services is available, including an Employee Assistance Program, a free subscription to Calm, and health coaching
- Paid time off up to 25 days in first year of employment
- 10 paid holidays and 1 floating holiday per year
- Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
- Pension and long-term disability through Arizona State Retirement System, for more details
- Supplemental benefits such as deferred compensation plans and additional life insurance
The City of Prescott, Arizona is seeking dynamic, highly motivated, career-oriented individuals to fill challenging positions in the Regional Public Safety Communications Center. Operated by the City of Prescott, the Prescott Regional Communications Center (PRCC) serves the majority of law enforcement and fire agencies within the region, including the City of Prescott Police and Fire Departments, Town of Prescott Valley Police Department, Yavapai Community College District, Yavapai-Prescott Tribal Police, Central Arizona Fire & Medical Authority (CAFMA), Groom Creek Fire District, Walker Fire Association, and Priority Ambulance Yavapai.
Successful candidates will receive a competitive salary and benefit package and a rewarding career with opportunity for continued growth and advancement.
- Answers non-emergency and emergency (911) calls.
- Obtain, interpret, process and relay accurate information via department protocols utilizing Emergency Medical Dispatch (EMD) and Computer Aided Dispatch (CAD) systems for both Police and Fire disciplines.
- Calms, negotiates, and communicates with callers; provides lifesaving medical instructions.
- Dispatches officers to various emergency sites for various agencies following various protocols.
- Enters warrants, lost/stolen property, vehicle repo, and missing person's information into ACJIS NCIC database.
- Maintains and files records.
- Provides emergency instructions as needed.
- Tracks public work orders and property watches.
- Updates business names and addresses into CAD portion of system.
- Runs criminal histories, vehicle registrations, driver's licenses, and warrants as requested by Police Officers.
- Attends meetings and training sessions.
- Trains new dispatchers and call takers.
- Performs other duties as assigned.
Education and/or
Experience:
High school diploma or G.E.D. equivalent. Possess any equivalent combination of education, experience, and training which provides the knowledge and abilities necessary to perform the essential functions of the position.
Possess a valid Arizona driver's license; be at least 18 years of age; pass a pre-employment drug test, polygraph, and psychological test; pass an extensive background…
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