Court Clerk - Clerk of Superior Court; Prescott

Role

Under close supervision, performs work of moderate difficulty in case processing and legal clerical duties for the Clerk of Superior Court.

• Works with parties in person, in writing and/or on the phone; provides information and assistance to the public without giving legal advice; responds to inquiries from court personnel, judges, attorneys, and the public; answers calls; determines the caller’s needs; forwards/transfers or takes messages.
• Provides clerical support and assistance as required.
• Works with and assists staff; revises and/or sends correspondence; picks up, delivers, opens, and distributes mail; makes photocopies, scans, and distributes documents, operates fax machine, and provides other office and customer services support and assistance as required.
• Accepts and receives monies and issues receipts as required for records requests; updates electronic and/or manual case management systems.
• Verifies, enters, retrieves, corrects, and updates data in the court management system; retrieves files and documents.
• Performs other job-related duties as assigned.

Education: High school diploma or equivalent.

Experience: A minimum of two (2) years of general office, administrative or clerical experience.

Additional Requirements: Must possess a valid Arizona driver’s license.

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Arizona Code of Conduct for Judicial Employees and Clerk of Court and Yavapai County policies.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Current Microsoft Office software.
• Filing and recordkeeping.

Skill in:

• Time management.
• Communicating effectively verbally, in writing, and orally in a face-to-face setting and by telephone with the public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organizing and adhering to detail.

Ability to:

• Complete detailed work accurately and in compliance with department standards.
• Maintain confidentiality.
• Adhere to the Arizona Code of Conduct for Judicial Employees, as well as Clerk of Court and Yavapai County policies.
• Type at the minimum speed of thirty (30)
  WPM.
• Work under pressure in a dynamic environment with changing demands and priorities.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion.
• Work professionally and effectively with co-workers, parties, victims of crime, witnesses, and the public.
• Act with courtesy, tact, and diplomacy.

Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person, in writing and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information: FLSA:
Non-Exempt
Grade: 3
Classification:
Classified
Safety Sensitive:
No